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November 2023 by Only1Plague
I will never get serviced here again. This is the second time they've broke my oil cap ring while changing my oil and continued to work as if they did nothing wrong. I know accidents happen but people should be professional enough to admit when they've messed up and not send you up the road to break down later. Got my oil changed Wednesday and noticed a little smoking under the hood afterwards but I figured maybe they just over filled it and it needed to burn off but I went straight home and the car was parked for the rest of the day. Thanksgiving day I'm heading out of town and 20 minutes later I'm leaving a huge trail of smoke then my computer tells me to check my oil pressure. That's when I noticed the ring was broken after yall removed it but didn't bother to say anything. I had to leave my car out of town because oil has leaked EVERYWHERE under the hood. Put us in a stranded position for the holidays and that's what upsets me the most. It was too many people in there for this to happen.
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November 2023 by Tina Burks
We went to the Grease Monkey location in Hallsville for an oil change and inspection. The employees were extremely knowledgeable and friendly. Definitely would recommend this location!!
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November 2023 by Cindy Beatty
Great service everyone was helpful and friendly I would recommend them for oil changes they put my windshield wipers that I bought on my car
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November 2023 by caroline mauney
I’ve always had good experiences here and I am so thankful for the team. Great service and saves me from having to drive into longview for a state vehicle inspection or any other car service.
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November 2023 by Claire Cole
I have taken my car here for awhile and always receive excellent customer service.Service: Oil change
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September 2023 by Sabrina vaughan
The best place to go, very friendly and good, they will take care of you
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September 2023 by Harmony Rigdon
Got a free oil top off. They were very helpful, and quick.Service: Oil change
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September 2023 by Kyra Karpova
great service, great place, nice people, love to get my oil changed here,but way to hot need shop fans for everyone to stay cooler in hot summer.
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September 2023 by SMSMorphs scofield
Staff was friendly. Worked hard and quickly. Would definitely return and recommend to friends and family
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September 2023 by Joel Marte
Great customer service. Very fast and efficient.Service: Oil change
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July 2023 by Tonya Carpenter
Always excellent service, up front, truthful and very thorough. Literally will only bring all 4 of my vehicles here. Mario, Service Manager is extremely knowledgeable and he is very helpful! Highly recommend these guys!Services: Air & cabin filter replacement
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March 2023 by Petra Davis
My husband specifically drove to Hallsville to support a local business for a full synthetic diesel oil change. Their regular price for this service was $229.00 for up to 10 quarts . His truck requires two additional quarts. The total bill for this oil change was $279.00 . When he asked why it was so much he was told the price of oil has increased drastically . He was In a hurry so he went ahead and said to do it . They did not have fuel filters or air filters for a 2013 Dodge Ram so he had to make a special trip to a place in Marshall . For the same oil change in Marshall it would have cost $150.00 . Very disappointed to be treated so badly by a local business .The staff was friendly and we understand prices vary but that is robbery . We won’t be back and don’t recommend this business to friends .Service: Oil change
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March 2023 by Bridget Byers
They were so professional meeting my vehicle needs. It is great to know this is one place I can go to get great service and good prices. PS my truck is happy also! Thank you!Service: Oil change
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March 2023 by Kymberleigh Wall
I moved from Hallsville & STILL drive to them for my services. They are super friendly & easy to talk to when I have questions. I've never had an issue at this location! Theyare all professional and super nice.I always leave with a smile , because the guys are always smiling!!I tell everyone it's worth driving to THIS location no matter where you live so you'll never worry they did it right.
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February 2023 by KeAndrea Hill
Kelvin was very nice and professional. He even offered to get the trash out of my car. I was pleased with his professionalism and the other staff got my car on and out very fast. I will continue to come back.Services: Air conditioning
