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March 2024 by Christy Castillo
Went by the drive-thru to order food and a really skinny little girl that took the order was very rude. Couldn't get her name because she wasn't wearing a name badge. When asked to speak to the Manager the rude girl gave alot of attitude and called out to him, then it took the Manager (big guy with a thick mustache) at least 10-15 minutes to come to the window, deliver my food and respond with an even worse attitude when I told him that his employee was rude and I complained about how long it took for the food. He tried to say with a big attitude because they had to cook it fresh, but I only ordered seven chicken tenders and three pieces of fish! Meanwhile like seven other people in the Drive-Thru got their orders and went right around me. He then quickly cut me off when I asked him for the corporate number to complain and he said there was no corporate number and shut the window. They don't even provide a phone number on the receipt, a website to give feedback, or the name of the person it was that took your order. Looks like I understand exactly why now. Can't believe they're still in business with that type of staff and service honestly. If I could give them 0 stars I would.
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January 2024 by lulu vensin
super clean and shiney, employees super chipper and cool. amazing service got my food ASAP. made me smile 10/10 would
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January 2024 by Carrie Ketchum
We bought a 20 piece tender meal, gizzard meal, and corn nuggets. We did not get the nuggets, and the gizzard wear dry and old. I just tested positive for Covid, so my daughter went to pick it up. I called and explained what had happened. She told me I had to bring the whole meal back. I asked her if she could just take a name. That I would save the gizzards to take back up there. I have Covid, my daughter took their part. She was rude when I toldHer I could not bring it up. She informed me to enjoy my cold food.
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December 2023 by Kiko Sudum
This was a horrible job experience I don't recommend working here. The workers here where full of unnecessary drama, lies, and very childish rumers. The manager Mike was a child who never admitted he was wrong and blamed everyone for his mistakes. He also added on everyone drama and listened to other childish rumers by then believeing them and deducting hours even though I did my best everyday to keep my job. They target soft people who just want to do their job and keep away from everyone's drama. Overall horrible place.
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December 2023 by Chelsea Snyder
Ordered spicy chicken tenders and they gave me regular ones so I went around to tell them and the girl was rude as hell at the window as she proceeded to stare at me while making the order with another girl. That's not how you do customer service. disgusting. Don't go to the Denton highway
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December 2023 by Richard Gregory
Good chicken. Awesome veggies, must try the green bean and mash potatoes with white
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December 2023 by Sharon Cromwell
I LOVE their chicken pieces and sides are seasoned perfectly!!Parking: Handicapped parking makes for the best accessibility. Perfect placement!Kid-friendliness: They know kids will be kids and they don't seem bothered by them and the cleanups.Wheelchair accessibility: Easy in and out and plenty of tables.
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December 2023 by Joshua Fox
I went in tonight and picked up a 16-piece mixed family pack with 3 family sides, and everything came like it was supposed to, BUT the fried pickles were very, very sad. I could have probably ordered a meal with fried pickles and got the same amount. The fried okra was done more than normal, and they didn't have a lot of corn nuggets either.
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December 2023 by Chris B
They ran out of pieces of chicken for the order I made, and instead of it being a huge issue they hooked it up really good for me, and made sure I was taking care of, so I would be able to get straight home to my family. Thank you both! Jim and Heather are the best and the most helpful!
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November 2023 by Daniel Jones
Waited at least 15 minutes for them to cook us fresh livers and gizzards. The Gizzards were cold and the service was even colder. The manager sarcastically said Have a nice day as I drove off with cold food that I spent $43.00 on. I then went inside and his attitude was really bad. He promised me that the gizzards were fresh. When I ask him if he wanted to see he said no. They weren’t even lukewarm!!! Will not be back to this location!!!
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November 2023 by Janine Devane
The lady working the drive thru at 8:30pm on Friday 11/3 was extremely rude and made my experience horrible. I ended up spending more money then I anticipated because she couldn’t get my order right and was not listening to me.
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September 2023 by Mike Hatz
Staff wasn't very friendly, but my order was accurate and the food was good.
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September 2023 by Sabra Brown Benedict
Terrible dining experience today. The catfish was severely under seasoned and had no flavor. The staff was less than pleasant and did not seem to have much experience in the fast food service industry.
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September 2023 by Hayden Wells
Was my first time eating at chicken express. Never had this food place before. Actually I’ve never seen this place where I’m from. And wow. The chicken tasted hot and fresh and delicious. The roll was delicious. The prices was great. The service was great. Did I mention This chicken is noice. I’ll be getting this chicken here again many times. And there was no line when I walked in. And the dining area was empty. I thought there was somthing I wasn’t seeing why this place was so empty. Nope. Everything tasted amazing. And the chicken tasted soo good. I gotten a 2 piece. I should have gotten more. Can’t wait to taste the sides.
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September 2023 by Sparky's Mom
Ordered a 4 piece tenders combo. They gave me what looks like 4 nuggets. I paid 12$ for this! Never again! KFC from now on!