Cricket Wireless Authorized Retailer offers phone deals mainly for new customers, with few options for loyal, long-term clients. Customers often find the offers limited and feel that there should be better deals for those who have been with the company for years. Some also experience confusion and unclear information when seeking assistance. Overall, the store may need to improve transparency and loyalty rewards for existing customers.
Stefani was beyond amazing on a crazy/slow Friday that felt like a Monday.......amazing customer service and was very quick and knowledgeable with her stuff especially helping me and 1 other customer with setting up our new phone! If I could give more than 5 stars I would. Keep up the amazing work Stefani!
August 2023
I am a cricket customer and I was looking for offers on phones for customers because I want to change my cell phone. And they only have offers for new customers and nothing for those of us who have been with their telephone company for years. I think there should be offers on phones for loyal customers. your company
July 2023
I am a Cricket customer and I was looking for offers on telephones for clients because I want to change my cell phone, and they only have offers for new clients and nothing for those who already have years in their telephone company. I think there should be offers on telephones for loyal clients your company
