-
December 2023 by Sandi Gamble
Absolutely wonderful service.they helped me out really fast. Highly appreciated.
-
October 2023 by Wilmer Reyes
Very good service, I really appreciate the work they do. Got a phone with best service.
-
October 2023 by Google user
Very good service, I really appreciate the work they do. Got a phone with best service.
-
August 2023 by Keymia Dunn
Went to 2 diffrent stores to fix my phone and he did it under 3 minutes
-
August 2023 by travis mott
DO NOT GO HERE! They seriously need to be investigated, and am not sure how they can carry the T-mobile/Metro PCS name.They refuse to follow policy, call names, and falsely accuse of threatening, while also selling defective merchandise, and even when a brand new phone is purchased, refused to give a new phone, and wanted to give a demo phone.They have stolen the Sim card out of the one they sold, will not help, and then call the 911 emergency line, accusing people of "yelling, and threatening" the person behind the counter. To falsely file a report, and waste the police's time. All because they want to cheat, and steal from customers, apparently.I did record the while conversations, thankfully, so when legal action gets taken, there is evidence of their lies, slander, etc.There is so much more, but, seriously, this is not how business should be allowed to be, and at a minimum, if the companies are not okay with this ridiculousness, they need to take away their ability to give them a bad name, and lose more customers.
-
September 2022 by GG Garrett
Isha was wonderful. She handled my niece's phone problem. Very knowledgeable. Very professional. Keep her if you can.
-
August 2022 by mark sapp
Nick was very helpful. My phone was having trouble with Internet and sending/recieving pictures while "on" the phone. Nick explained what it could be and also how to resolve the problem. Super nice guy!! Thanks again!
-
August 2022 by Anthony Morris
(New Customer) Nick really took his time to help me understand the plans and the phones. The store was very organized and welcoming!!
-
July 2022 by Todd Jadowski
Excellent customer service! They really go above and beyond and make sure their customer's needs are met. Definitely refreshing to find a good store to come to. This will be my go-to store from now.
-
April 2022 by Raymond Red
excellent service nick and the other girl was really helpfull and honest i got a really good discount on phones
-
April 2022 by warplom
be careful in this place they sell used phones and they sell it to you supposedly like new I went to buy an iPhone it cost me $700 and then when I check the phone and I had already paid the full amount it turns out that the phone had a knock and everything was dirty from some places and I complained to the boy who was selling me a used phone and I asked him for the money back, he took a very rude attitude, took me out of the store and did not want to return the money. be very careful with this place
-
March 2022 by Jordan Baker
Seriously above and beyond customer care. Todays trip was a delight. (Haltom Location next to Haltom Chinese. 377 x Glenview Dr.)
-
March 2022 by txtnick 2017 (Nick)
Got a new phone they were quick to activate it
-
January 2022 by Corey Littlepage
Worst ethics I have ever seen ANYWHERE!!!!I am very specific about what I need when I get a new phone I buy a good case and I don't need the screen protector.Almost every time I have done this the guy here puts the screen protector on anyway charges me for it and I haven't noticed until I got home and looked at my receiptThis time I was ready for that. Carefully watched his every action anD MADE SURE he did not get the screen protector.But I get home and get a text message with my monthly rate and discover that he added on phone insurance to my bill without even telling me. Not only did he not ask if I wanted it. He did not even tell me he was putting on thereWorst Salesman EverHe will rip you offDO NOT GO THERE!!!
-
January 2022 by Jose Ramirez
I love this store , nick tc me alot give me a best deal on phones , highly recommend this store