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December 2023 by Thomas F.
I brought my truck in to replace a $40 oil pressure sensor and ended up spending $1500. This repair should have been $500 at MOST. The swap required a pulley and the alternator to come out to reach the sensor. I didn't have the time or proper resources to get it done in a timely manner myself, so I brought it the professionals to get it done right. They had it for a week. When they got around to it, they called and told me I had an electrical short in my alternator circuit. My truck does have 200,000 miles on it, but I NEVER had a battery warning light come on prior to this repair. I can't prove it, and don't have the time to litigate over the extra $600 in labor they charged me to fix this mistake, but I'm pretty sure the mechanic, as he put it, "wrestled" the alternator out without taking the time to remove the pulley and damaged my wiring harness. When he put up back together and fired it up, the short caused further damage melting wires. In addition to the extra labor, they hit me up for an overpriced oil change and oil pressure test on the engine (accomplished nothing) to try and cover the labor. They acted like they were doing me a favor because the mechanic had to waste 10 hours fixing a problem I didn't have before he pulled my alternator out. Unbelievable. I knew this shop charged above average prices, and I paid it expecting above average service, and I regret it. I could have spent that $1500 on a nice jack and stands and done it right. I won't be going back, you should find a different shop.
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October 2023 by Plucky D.
Check it out, new to The area looking for a new Offroad shop. Spoke with Justin, and he saved my ass! He took the time to help me out. Not only did he refer me to a place to help with my leaf springs he saved me my ass on an issue with my rims, about $1500.00... now that is customer service. Very genuine and straight forward cat. He also helped me with a steering wheel hub issue.. I will for sure 100 percent be giving him my business in the future ! Thank you Justin...
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October 2023 by MARK ROGERS
Exceptional service, Reputable, quality service. Had my Jeep radiator previously replaced by Mike’s, with a high performance, and after recent issues with …what was thought to be the computer, they informed me it was the TIPM. Totally Integrated Power Module. They could have spent hours trying to assess the problem, but went straight to the issue , saving me a lot of money. Their estimate was reasonable, and the workmanship was Quality. They kept me informed from start to finish. No more Dealer service for My Jeep Wrangler…..I will go to Mike’s for all my concerns, big or small…M. Rogers
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August 2023 by S S
Mike's off-road is a super cool place. The owner is extremely nice and a straight shooter, 110% honest. I highly recommend this place, as I drove 500+ miles to do business with and I'm completely satisfied. Thanks Mike 5 stars
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July 2023 by Miss Kim
Busy but attentive staff. They have done some work on my husband's jeep and he seems happy
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July 2023 by patrick arenare
Mike and his staff are amazing! They are professional, knowledgeable and their attention to detail is top notch. Thanks again for the excellent service.
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April 2023 by Ali Sultan
Ok so I had a friend recommend me Mike’s place as I was looking around for second opinions for doing some upgrades on my Jeep. I called and spoke with Woody, who was very knowledgeable but above all was very thorough and didn’t seem to be in any rush. He answered all my questions. We set an appointment, the work was done as promised, and ON TIME. He did call me while they had my Jeep with suggestions which were spot on. What an amazing experience. The price was fair, the job was well done, the customer service was world class but what will make me go there again? I wasn’t a transaction or a number! It was a HUMAN INTERACTION! I recommend Mike’s to as many people as I can. I am going back again for more upgrades!
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March 2023 by Barney Catala
I don't typically do this but Justin is the man! Make sure you ask for him for detailed info before you purchase. He was very good and you can tell he enjoys his job. Highly recommended. Got me in-and-out in less than A-day
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March 2023 by Scott
Prices were close to other stores. I bought chromoly axle shafts from Mikes off-road because they could get the parts next day. They were very helpful and customer service was great.Service: General repairs & maintenance
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March 2023 by Cecilia
Absolutely an amazing shop, Woody and Justin were both super helpful and patient. Lizzie was also very reinsuring with my decisions. Definitely would recommend to family and friends.
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March 2023 by Marti E
Mike's Off Road service is professional, excellent and speedy!Thank you for quickly evaluating the removal of my Yakima roof rack!Customer Service is a challenge these days! Not at Mikes Off Road.My sincere thanks!With appreciation.*****
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February 2023 by Riley Street
Coolest automotive shop in Fort Worth! Customer service was great, very knowledgeable. Great inventory in store. They have everything a Jeep or truck needs.Recommend coming here for anything automotive related!
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February 2023 by Esmeralda Campos
I was on my way to the Dealership to get my tired fixed. While driving in the highway my tire started to go flat, I quickly got off the freeway to the service road. Thankfully I made in to MIKES OFF ROAD accessories . And they were able to help me change my tire. My kids and I will forever be thankful for this favor. Just few min before they closed they still came out took a look at my car and helped me. My kids were able to witness there’s still awesome people out there and I’m very thankful for the staff at Mikes!!!!! We made home safe ?Services: Tires
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February 2023 by nico lattanzio
Took my my sister f150 in for a lift kit and they got it done super fast and every one in their is super helpful and knowledgeable I will never go anywhere else
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January 2023 by James Loveless
Mike Street (the owner) goes above and beyond to ensure customer is happy! Took my Polaris is for some goodies and they over delivered!!!! Their knowledge and workmanship is over the top! Refreshing to feel like a customer in this day and age! Highly recommended and will have my truck in next for some upgrades! Thanks Mikes Offroad Team for a job well done!!!!?
