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January 2024 by Jose cuelga Riata
Asian dude denied installing windshield wipers because it was raining, that’s why I needed them egghead ho????
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November 2023 by Fernando Cisneros
Alberto was being extremely rude... bad enough I was having trouble with my car.. never again he just made me an auto zone customer.. all he was doing was gossiping saying things he shouldn't say around customers.
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October 2023 by soulinthone xayasouk
Try to purchase batteries for my 2015 ask if the guy can put it on he said because of the years of the car it got some electrical fuse or chip’s connected to battery very disappointed guess I won’t go back again cause my old battery is from y’all and one of your employees changed
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September 2023 by Oscar Benitez
Yall hire dumbassses I'm looking for lug nuts and they sent me to another one and I called to make sure and they gonna ask me for the front or the back ? Their all the same lug nut
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September 2023 by Well See
People work there are very rude
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August 2023 by Lorena Gonzales
Unfortunately, the alternator in our Acadia decided to die while in Ft. Worth for my son's baseball tournament.We were able to jumpstart the truck to make it to this location before dying again. Immediately Bobby was super helpful by testing the battery, charging it, to tell us what the issue was. He allowed our family of 4 to hang out in a corner of the store (out of the way of other customers) while we arranged for a tow truck to pick up our vehicle. Bobby even helped us get the alternator replacement so we could have it in hand for our mechanic. Thank you Bobby for your help!
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July 2023 by Google user
No troubles. Got what I needed. Well staffed. Good to go.
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June 2023 by ddial1982
No troubles. Got what I needed. Well staffed.Good to go.
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May 2023 by Sissy Willy
Employees act that you inconvenience them by shopping there. Employees don't want to help, can't say "Thank you, have a good day". BITTER, BIZARRE, ANGRY EMPLOYEES
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March 2023 by Quay S.
Needed a tool for a job. Was told that what I bought was correct. When I got home, it was in fact not correct. They would not let me return it because it was used (for all of 30 seconds) and didn't fit what they said it would. They refused to do anything about it when I explained what the situation was. Autozone, here I come.
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January 2023 by suranda ponseka
I saw my car check engine light is on suddenly.I went to that place today.out side is very cold whether but one kind person checked it.he said it’s oxygen sensor fault.really appreciate it.
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January 2023 by jesus duran
All ways helpings you nicely and respectful
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December 2022 by Phillip Ruiz
I was in there yesterday Saturday and had a difficult issue with my vehicle and I got the best service and help that I could ever have gotten at any Auto Parts I just want to say thank you to Kathy for going the extra mile with support from her manager.Again I want to say I haven't seen service like that anywhere in a very long time they deserve five stars
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November 2022 by Lexee Klamer
I tried to return a battery but it was installed which was my bad whatever but they were so rude about it. Then they said they would do it and then the "manager" came out and started yelling at me. Like Jesus relax. All yall had to say was we cant because it's been installed not talk to me like I'm 9 and then yell at me. Yikes
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November 2022 by Alexander Kunz
I highly recommend you do not buy AUTO BATTERIES from this O'Reilly location. This store recently sold me a defective GEL battery which failed after I purchased it. This resulted in me having the car towed to an auto shop which replaced the battery with a higher quality battery. I called O'Reilly and they store manager told me they would not provide a refund because the battery was used... ROFL... I told him it was defective (tested by another shop as well as O'Reilly confirming the battery was bad) and again he said they cannot provide a refund because it was used.Anyway, after this experience its clear O'Reilly does not warrant its products against defects and I will never but another low quality part from this company again. I got stuck spending over $1500 dollars in total because they sell defective batteries.
