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November 2023 by Mike Smith
Paid $300 for them to contest BCAD property appraisal and never heard back from them. Took my money and moved on. When I called they said they would look into it. Never did.
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October 2023 by Kimberly Veal Kelemen
We got SCAMMED. These guys told us they got our taxes/appraisal reduced and charged us $1200 and will not provide documentation. Our taxes have NOT been reduced.
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August 2023 by Cheri Howard
We signed up for representation online way before the deadline. I had to call four times to make sure they had all the pertinent information, each time they had not entered into my account. Supposedly our protest hearing was over a month ago and they have not responded with any information. Customer Service refuses to let me speak to anyone of the agents that handles the protests. I am beginning to think I’ve been scammed. I would like to speak to someone that is actually involved in the protesting process. What a frustrating company!
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August 2023 by megan murphy
Would not recommend for property tax protests. We used them for 2 years and provided several documents for the appeal. We received no communication from the Ray Tax Group and no reduction in appraised value either year. Disappointed to say we would have been better off protesting ourselves.
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July 2023 by Ryan Phoenix
Due to a substantive miscommunication the owner Ryan Ray took my account into his own hands. He was literally on leave for a funeral and took time to contact myself and the arbitrators, schedule a timely and needed repair valuation with a professional contractor while taking care of the needs of his own family.I am literally just a random avg. Guy with a simple home in fort worth. Not only did his employees negotiate my taxes down to being lower than any other comparable home in my neighborhood, but Ryan stepped up regarding a legal issue I had for a previous year.He is better than what he gives himself credit for. He was professional when I wasn't and still helped me when I didn't deserve it.
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July 2023 by ali imad
If it was less than 1 start I would give them, be aware of scam, the did more harm than good, they accepted an offer from Denton CAD on my behalf that was worse than before, now I need to sign all the documents to remove them from my property.
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June 2023 by Anuj Bajaj
Very bad experience. They were unable to successfully protest in the first year & then they automatically file your protest every year without sending you any reminder or communication & when you give them a feedback about it, they will shut you up by saying it's in the agreement. Read latest reviews about them & stay away.UPDATE - There was not even a single email being sent. If you had, you can share it here with the screenshot but don't give FALSE information.
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May 2023 by Nub Killer!
I wanted to write everything they did to me, but it's very annoying it's better just to say they are SCAMS don't trust them at all.
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April 2023 by Traci Diane
They protested the market value of my father's home. The process was easy. He signed up over the phone and waited the 2-3 months it took for the hearing. Saved him a lot of worry and money. I would definitely suggest giving them a call.
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December 2022 by Gao He
Most horrible company by not have any result and keep ask you for previous years company. Please avoid at all costThey screwed us. I signed up online to have them protest our property taxes this year. Stay away from these jerks at all costs!
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October 2022 by Tyler Barnett
Im still fighting a bill from them from 2021.One of their employees emailed me about filling out paperwork since I had a protest hearing date set. I thought this was from the company I had actually wanted to represent me. But no. I had signed up for info from them and chose another group. They saw a hearing date and that they weren’t my authorized representative. They sent an innocuous email without explaining they weren’t already my official rep. They then set a new hearing date a few days before the first.I didn’t realize what happened until Ray Tax Group sent me a bill 2 months after I paid the invoice from the group I had actually chosen. I explained this to two different Ray Tax Group employees who, apparently, are abhorrently clueless when it comes to morals, ethics, or simple logic. They are Cynthia and Andrea, for anyone wondering.Avoid this group. They are willing to be sneaky, underhanded, and willfully obtuse for over a year for a $90 bill that they know they had no right to charge from the start.
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October 2022 by Sudhakar Vantipalli
Even one star is waste for this company , they told that they will reduce the property tax but after everything they came back with few hundred dollars in reduction. They don’t update you on the protest stays we have to follow with them always. Worst service. Would not suggest this company to anyone.
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September 2022 by Romar Washington
They screwed us. I signed up online to have them protest our property taxes this year. We changed our minds about using them now because of what they did we cannot protest our property taxes this year. Stay away from these jerks at all costs! They are a bunch of crooks! Some people may have had a good experience with them but who knows how many of these "good" reviews are real? These guys are terrible people. Seriously consider another service.
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September 2022 by Sudhakar V.
They screwed us. Even one star is waste for this company , they told that they will reduce the property tax but after everything they came back with few hundred dollars in reduction. They don't update you on the protest stays we have to follow with them always. Worst service. Would not suggest this company to anyone
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June 2022 by Rose Sulistio
Stay away from this group. They are a scam. I am ready to call my lawyer to file a lawsuit. They said I saved money and paid them, but I ended up paying more taxes. I am quite furious. The guy who just wrote a review before me told exactly the same story what Ray tax group did to me. . I was late in protesting but they said they can do it. I got the bill today that I am delinquent when actually I already paid all the taxes. I have been waiting for their call back. I paid them for nothing AND ASKED ME TO PAY THEM THE SERVICE WHICH MADE ME PAY MORE TAXES TO THE TUNE OF $728.00 MORE PLUS LATE FEE. They collected the money that they did not even do for me, and made me pay more.Local Guide·16 reviewsI am quoting Mr. Karthrik , who just gave a review on them which exactly what happened to me."Their service turned out to be a SCAM. These guys invoiced me for their services well ahead of the County Closing the Protest case. And I trusted them and paid them their 40% of what they 'supposedly' saved me on taxes. The County then turned around and charged me the additional Taxes because they just closed the protest and finalized my Taxes for 2021. At the end of Ray Tax Group did not save anything but they made it look like I saved money on taxes and got their cut prematurely. In fact in the grand scheme of things I paid more because I paid the Original Taxes to the County and also Paid Ray Tax Group for something they did not do. Highly unethical and broke the trust with their lies and they are not sending emails with reasons to cover up their lies"
