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October 2023 by kenith kerr
Been there for years, the short ladie has got my order wrong 4 out of 6 times Oct.4.Idont like having to redo and waitOct
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July 2023 by Aaron Davis
Reptiles don’t have any water.I told the mgr and she said “someone’s coming in to take care of that” and walked back to her office.
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July 2023 by Debbie Smith
They have alot of stuff I need for different animals
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June 2023 by Bri R.
I've been getting rats for my snakes here for about 2 months since there aren't many options around Fort Worth. I've tried 3 of the Russell locations in the area. Every time, the rats are extremely sickly, lethargic, underfed, or can't even make it 15 minutes home alive. 2 of my snakes won't even eat them from this place. I've had several rats from here that are pregnant which the snakes won't eat, including today, one of the rats gave birth and died when I got home with them. In the cages at the store, there are many dead rats in there with the live ones. Extremely poor living conditions. This was my last attempt with this place. Very disappointing. For $55 for 4 jumbos (that are really the size of a medium rat) and 1 fuzzy, you'd think you'd get even a fraction of what you pay for, but you don't. Quality is nonexistent at this place it seems.
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June 2023 by Jaimme Olson
We are here every few months for chicken supplies, and the staff are always so friendly and helpful! I love having a feed store so close to home.
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May 2023 by Bryce Sullivan
Staff was great help helping me find what I needed for my animals. Had a great selection of dog toys
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February 2023 by Elle R.
I don't mind if you make a mistake as a business as long as you make it right and this company did!!! In a very big way!! My 6 year old had a flock of chickens as pets that were killed recently by a dog. She was devastated and I have been very troubled in trying to track down some replacements. I was told by the Granbury location to be at their location at 8am or I would miss the opportunity to get any baby chicks. I took time off from work and showed up in the pouring rain to be there 10 minutes early so as not to miss the opportunity. To my surprise no chicks! Cathy did apologize to me and said they normally don't do this but I would be put on a list and the first call when they come in the next day. Next day came and no call. So next morning I reached out again and to my surprise I was told all the chicks had sold. They apologized again and agreed they had dropped the ball but I would have to wait another week for a new shipment : ( I decided to start calling every Russel's location and drive any distance for my daughter. My 1st call was the Weatherford location, Rock answered and I explained the situation. He offered to call and find me the chicks! I couldn't believe it and in just a few minutes I was contacted by corporate who had located some in Haltom City. Jessica and Cassandra from that location allowed me to pick the breeds and drove them to Granbury so I could pick them up closer to home. I’m so impressed with how these locations all came together to take care of me and make things right for my daughter. They have won my business for life!!!
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September 2022 by Elizabeth Hayden
Called the store looking for a particular type of feed and was told that they didn't have it and to try Decatur store. Staff didn't appear to want to help. Called Saginaw store and they were amazing.
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September 2022 by Johanna Q.
Tell my why i went to russells to buy a dog food container & i get home and i find a bunch of flees in it this s*** is so nasty This is not a santized area i am very disappointed
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June 2022 by charlene Tyler Tanner
Angel was Very Polite and Helpful in finding Products needed. For my Pups.. dry skin issues. Changes of Dry Food , Adding Pumpkin > Probiotic.Coconut oil.They Are Always Very Helpful Everytime there. Charlie..
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May 2022 by Kayla Apple
Amazing service! The employees are so helpful and knowledgeable! Manager, Jessica, was great!!Definitely coming here for all I need in the future
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May 2022 by Kimberly Matanga
?????? best place in town
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May 2022 by Panda “!PandaExpresso!” Expresso
Great customer service! Always there to help find the feed that you need! Russell Feed and Supply also always has a great supply of hay for all of my animals needs. If you have any pets, Russell Feed and Supply is the best place to go, in my personal opinion. Keep up the good work guys! ? ?
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May 2022 by Patricia W.
Best dog cookies. Wonderful people. What more could Grrta and I want. Open 7 days a week, too.
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May 2022 by Andrea M.
I buy my duck food here and I visited the room. They had maybe 20 ducklings WITHOUT WATER. Their waterer was drier than bone I don't know how long those poor duck were without water. I filled their waterer with my own water bottle and they were practically trampling each other to get to the water. I really like this place but this was disappointing to see.
