-
September 2025 by Mardoche Ilunga
It doesn't even deserve a single star from me. I've been calling the customer service number for 6 days now and no one picks up. I went there from the 14th to the 17th of September, no one was there and the company was closed...
-
September 2025 by Hilamani Makasini
They have nice cars but car loan is too high for what customers are getting it for. They also try to give us their insurance when I don’t want it because it doesn’t cover the driver. Also I had progressive and they were adding their insurance fee as well to my car loan. So I was paying too much overall. I’m currently paying a lot on my car loan still when it should be another certain amount that I’ve been tracking on. And they keep adding hundreds of dollars everyday to my car loan every time I refresh my online payment page. So definitely don’t recommend them to any others so they don’t have to go through the same thing other customers are going through it as well. READ CONTRACT BEFORE ANYTHING ELSE WITH THEM.
-
August 2025 by conniepiceno
Soreli Rodríguez, María and Jaime very helpful and great communication. They got us the best deal and best price in the market.
-
August 2025 by santosh reddy
Without seeing car and test drive. For application feeling there are asking SSN. No proper staff except one guy. I won’t recommend
-
August 2025 by Fernanda Sommerville
Nephtaly Ortiz is a great salesman very helpful I will definitely recommend him. You don’t find people like him every day. Thank you! I give him five stars but if I can give him ten I would.
-
August 2025 by Amya Burnside
I had an absolutely fantastic experience at TriColor ! From the moment I walked in, the staff was welcoming, knowledgeable, and genuinely helpful. My sales rep, Nephtaly , made the entire process smooth and stress-free—no pressure, just honest advice and great service. They answered all my questions, helped me find the perfect car for my needs, and got me a great deal. I drove away feeling confident and excited about my purchase. Highly recommend this dealership to anyone looking for a top-notch car buying experience!
-
August 2025 by Christian Campos
Maria was very helpful
-
August 2025 by maycee ryan
Thank you Maria, Diana, Mariano, and Anibal for the great deal! I am very happy with my new car! they helped me so so much i was struggling trying to find the perfect car and they did wonders helping i never thought i would have such a nice car for my first car!! definitely recommend!!
-
August 2025 by Fredi Meza
Best place to buy a car come see tricolor on Belknap the sales team and the managers Mariano/Maria &Diana go out of their way to help on the car purchase come see them
-
July 2025 by Cesar Acosta
Best car sales Maria nd nephtaly helped a lot patience and information providers Mariano iniguez good help recommended ask for them
-
June 2025 by Jaleesa Hardwick
Maria and Mariano are amazing and made the process seem less and so easy
-
June 2025 by Fidel Pizano
Love the car but their insurance department sucks...which we already have insurance and still they want to charge us to use there insurance and now to cancel their policy is a pain because they give us the run around
-
May 2025 by Alix Thalia
*5-17-25* Please be mindful and read over every document before signing it at this car lot! I called and asked for my insurance card they sent me paperwork via email and I said no where is my insurance card. We do not give out insurance cards because the insurance that we offer only covers the car. So you have had me riding around in the state of Texas knowing that you have to at least have Liability insurance that’s against the law the only thing you worried about is these cars that are not fit to be in the city streets at all anyway! Then you have the audacity to tell me if I don’t keep your insurance and get my own insurance I have to have full coverage and you don’t even offer full coverage! A lot of things not making sense with this establishment and basically you are over charging consumers for vehicles that haven’t been properly inspected to be on the city streets it’s unethical and not correct at all!
I’m going to give an honest review I
purchased a Jeep Compass from the Halthom City location. Customer service was perfect I was in and out no hassle! 3 weeks later the suv started making noise like the tire was about to pop off I was scared to drive I contacted Tricolor I had to take to the service shop on Semminary in Ft Worth. I get there this suv has a ton of problems that need to be fixed from the motor mount, an alignment, and numerous other issues! Okay so what are yall going to do about me getting to work my children to school and so on! The very rude lady working in the service location if you have Texas drivers license and full coverage insurance that’s the only way we will consider a loaner car! Excuse me I have Tennessee drivers license I just moved here and you telling me that the work needed done to my car that I just purchased 3 weeks is going to take a day and a half and you don’t give a damn how ima get to work how my children will get to school or none of the above on a car that you should have fully inspected and checked before you listed it for sale! You want me to pay for uber to get to where I need to get to to inconvenience me due to Tricolor not fully inspecting these cars before they list them for sale! Keep in my mind it’s numerous of people in the waiting area because they are having issues with their car as well one lady purchased a car from Tricolor on Seminary on Monday and was back Tuesday because her check engine light came on! They where supposed to be replacing a gps and changing the oil for another young lady and the mechanic blew a fuel and her car wouldn’t crank! This lady was pregnant and had been sitting there for over 6 hours and the employees thought it was funny! I’m baffled at the way this Car lot handles business and I’m definitely going to look further into it because basically yall are overpricing cars that have not been fixed and selling them and the rudeness of your workers on Semminary is beyond me! You do not care about your customers! Please shop elsewhere for your next vehicle because these people are not correct at all!
-
May 2025 by FDS Overhead
Very helpful on finding what I needed and wanted for my family big roomy Armada with of course V8 engine... Thank you Anabal
-
March 2025 by José Escobedo
Great service by Genesis! Thanks!
