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March 2024 by Sheryl C
3 strikes you're out! Went to the restaurant with my granddaughter, and entered the restroom to wash our hands (thank goodness that was all we needed to do!). No toilet paper, no soap in the dispenser. Had sanitizer in my purse, so used that. Went to the counter to order, and service staff was arguing loudly about something. When someone FINALLY waited on me, I let them know about the restroom situation. I asked if someone checks on the restroom very often. I was told the night staff is supposed to make sure it is stocked. I'm sure the soap dispenser wasn't emptied all in one day, and the double roll paper dispenser was completely empty. Made me wonder about the hygiene of the female wait staff. Ordered a number 1 with corn on the cob. They didn't have any made. This is the 3rd time coming to this restaurant, and they didn't have corn. I only came to this restaurant because of the corn!! I walked out and went to a different chicken restaurant down the street.
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March 2024 by D S
Just shut this place down. Opens late, people supposed to be working but on their phones, food isn’t even prepared. Poor customer service. I didn’t even order I left I stood there for 15 minutes and wasn’t even acknowledged.
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March 2024 by LMN Nava
We were craving some chicken, so decided to stop At Churchs. It’s great to see a lot of young kids working in this workforce. But the young people took awhile to attend us, they saw us but were in a deep conversation. After about 3 minutes they finally attended us it took 18 more minutes to get our three and five piece chicken tender meals. The manager flat out asked the kids why it was taking long to get our meals out? And two or three of them started to yell at him as he scolded them to get to work and stop talking. He scolded them in front of about 7 or 8 customers. You could tell the kids were embarrassed. As an older person myself and workforce experience, I believe he should have pulled them aside. And the young kids should have not been yelling in front of all of us customers. It was very uncomfortable to even enjoy our meal. Will NOT be going back.
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March 2024 by Danny Barfield
I went to Churches on Knights Way in Harker Heights Tx. I made my order at 11:44am. I ordered the 12 piece mixed with coleslaw and mashed potatoes. I was told it would be a 30 min. wait. I went ahead and ordered and paid for my food. I waited 30 min. And went inside and they were just finishing my order. I was upset about the longer wait that what they told me, I can’t understand that close to lunch time they did not have chicken ready. The place was not even busy, and another lady had to wait as long as I did. Got home and the chicken was almost burnt and dry tasting. Sorry Churches Chicken I gave you a try and was not happy. I will not go back and I will not recommend this place to eat,
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March 2024 by Esekia Motu
Wait at drive through for 10 minutes after I did my order I waited for 25 minutes. The worst service I got at Harker Heights,
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February 2024 by Anthony May
Thank you to the young lady who helped. I think she was leaving and stopped to help.
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February 2024 by Mercedes Wesley
Chicken is always fresh and hot.Staff are friendly and professional.Lobby is clean.
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February 2024 by Alexandria G,Murphy
You got the completed background check December 11 2023 so when I was at my lowest in life you couldn't give anyone a Job ??. The exact words you should keep searching for work.
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February 2024 by Daniel Medina
Slowest churches ever.
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January 2024 by Jeremy Williams
The crew on duty they where very helpful.
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January 2024 by Jay Kay
Very unorganized, only ONE employee knew what they were
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December 2023 by Alexandria R Galloway, Murphy
You got the completed background check December 11 2023 so when I was at my lowest in life you couldn't give anyone a Job ??.
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December 2023 by Jan Griffitt
Perfect. So crunchy and freshly cooked!
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December 2023 by Charles Johnson
PROFESSIONAL. GOOD. 5/5 EXPERIENCE. Some don't look at those mail coupons. Football. Texas won. Why not. Best decision I've made since joining the military. FOOD WAS HOT. ON POINT. WORTH IT. CUSTOMER SERVICE andRESTAURANT #11215 = TOP NOTCH ?Recommend.Customer service is on point! Forgot to get the cashiers name. Sorry bro, but @churchschicken 12/05/2023 ✅️ #40010 ✌?
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October 2023 by Liconangel Steve
The night manager is literally no help just kept ignoring me and walking away when talking to him Daniel was a better night