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December 2023 by Zenobia Johnson
I was pleased with how fast my prescription was ready
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December 2023 by Rosie Collins
Thanks for having me unload both toddlers out of the car just to say you couldn’t do a flu vaccine. I called in advance to see if she could get it and the pharmacist said it was fine. Also please work on phone system set up because it took me over three minutes to even reach somebody on the phone.#wasteoftime #poorservice
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September 2023 by Jodi Drever
Absolutely, horrible Pharmacy. I switched pharmacies two months ago. It has been nothing but a problem. They don’t call and let you know updates on medication if they don’t have it. The people they have working. There are very rude and not helpful at all. Would highly recommend avoiding this Pharmacy.
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August 2023 by Lisa Acosta
I recently moved to Harker Heights in June 2023 . I have been seeing an orthopedic dr and surgeon for my degenerative disease and she ( pharmacist) tells me she is not filling it because my dr is not a pain management dr ! Um I have been seeing this dr for 4 years for back and neck pain and have had surgery for pain management through this highly accredited facility and the pharmacy isn’t declined my prescription ! In all my 9 years filling at CVS this has never happened . I asked pharmacist should I go back to the town I moved from CVS and have it filled there which is 45 miles south of me and she states “ do what you need to do “ ( so I am doing what I need to do and write this review mam!) and walked back to her hiding spot ! Very rude pharmacist ! Rudest one I have been dealt with in my life especially with a CVS ! Never mind that , they open at 10 am and close at 6pm !!! And close for 1:30-2pm to eat . Do not use this CVS , rude customer service and a not so friendly pharmacist who apparently doesn’t like her job and lacks zero customer service skills ! Come on CVS DO BETTER ! Trust me when I say go to a different one ! Save your self the frustration of having to show your not so nice side !!! Horrible CVS just plain horrible !
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May 2023 by Victoria R.
No one ever picks up the phone so I go down to the store to get my prescription filled and then they can’t even fill it that day. I live 30 min away and I can’t get the app to refill my prescription either so it’s a hassle
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April 2023 by Lisa Hawes
Misinformation, lack of knowledge on insurance and prescription coverage, and consistently do not answer their phones.
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March 2023 by Dara Rohmann
Never answer the phones. I literally have to drive down to ask a question.
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December 2022 by Warren Swader
When I see the 2 gentleman working the pharmacy I walk away and come back later, when they are working the line is long and slow moving at best. Communications are bad at best. I never have a good experience with they are working. When the young lady is working I am a happy customer, she is professional, organized, customer focused and knows her stuff. Today it was the 2 gentlemen and I had to pick up a script and check on a refill. Sure enough slow, poor communication and unprofessional. I need to look to moving my scripts to Cigna online pharmacy.
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September 2022 by Matt Hammonds
Pretty awful if you want your medications in anything resembling timely fashion.My doctor called the script in on a Wednesday, they didn't have it in stock - you'd expect them to order it? Nah. How about when I called the following Friday explicitly requesting the medication to be ordered? Come to find out today, the day I was told the medication would be available, they're only just now submitting the order.As it's a controlled substance, I can't just transfer it to a nearby pharmacy, though you can bet I'm getting pretty done with it and will be requesting my doctor submit to a different pharmacy. Will 3-4x the time for commute to pick up but I guess that's worth it when the pharmacy refuses to stock your medication in a timely fashion.
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April 2022 by Kikkdoe Getdoe
Dan af pharmacy was great an very informative about all my concerns with the vaccine.
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June 2021 by SHAWN ROWLAND
The pharmacist manager, Danh was so helpful and patient, he went above and beyond on giving my boyfriend his vaccine. Then when we went back for the second shot, my boyfriend didn't want anyone else to give it to him, even when he was to busy he showed us kindness and gave him his shot.
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April 2021 by Anthony N. Imbruglia Jr.
Always have problems with prescriptions
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March 2021 by Life with Asiaboo
They always have my prescription ready to go on time and Dan is amazing person by the way he always answer any questions to Concerns and or just in general
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February 2021 by corbyn hoffmeister
They literally never have my medications ready
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July 2020 by Stephanie Cardona
Best pharmacy in town! The staff remembers you. Always help you save money. I recently have been busy with work and unable to pick up my prescriptions. They helped me set up delivery. I got my meds in 2 days! Even though I work in Austin and it’s more convenient to pick up meds there, I prefer this pharmacy. Thank you for everything you do and for being patient with me!