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February 2024 by FRANK360
I gave discount tire another chance but this will more than likely be my last visit to this location. I set up an appointment for a tire rotation and balance. I was not checked in until 1/2 an hour after checking. It now been over an hour and my vehicle is still not being tended to.. This is way to long of wait for a simple tire rotation and balance
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February 2024 by James Millen
Caught a hole in my tire not even a mile up the road. Get there and they "can't put air in it". Then guy checks tread and says, "oh yeah we can fix it". Go inside to pay for services and guy comes out from behind desk squats next to tire and says, "no your treads too low, it's not safe to repair". So I have to drive 8 miles on a flat to a mom and pop tire shop. Destroyed a good tire and ruined my day. I'd like to leave more choice words for the scam artist working there. Support your local private owned shop 10/10 time before going here. (End of rant)
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February 2024 by LaChaunne Graham
Service was as quick as possible for getting a new tire and customer service was great as usual!!
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February 2024 by Jerry Fields
Great service
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February 2024 by Carlos Tirado-Herrera
Needed my tires checked and changed wipers. Other than the line taking a little long, they were really attentive and knowledgeable.
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February 2024 by julia belcher
Always excellent service......thk u
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February 2024 by John Wherry
Quick friendly service. Worked with me on some issues with spacers and tire rub. Even though it was close to closing time everyone made sure I was satisfied before I drove off.
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January 2024 by William Goldston
I needed 4 new truck tires they had 3 of what I wanted and went and got the 4th one in less than 15 mins ordered the same tires at Firestone across the street took them 4 days and they ordered the wrong ones... discount tires step up to the plate and hit a home run they get my business from now on
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January 2024 by Harlinson Gaviria
Went in for a tire pressure sensor but ended up buying 4. The replacement time was fairly quick but apparently it was for a reason- By the time I got home I had 1 wheel cap missing. I gave them a call and they told me to come back to try and fix it. When I went back in I had one of the mechanics write down my name and number in a small piece of paper and he told me that they will order it and call me back. 2 days later I lose yet another wheel cap which caused me to check the rest of the wheel caps and I would have lost all my wheel caps if I didn’t go over their work because they were all hand tight about to come loose. I was then nervous about the lug nuts being hand tight and had to ensure everything was torqued down. This happened the day before Thanksgiving and it is now late January with no sort of update or contact. I ordered the caps myself and will not even bother going back to this location.
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January 2024 by T-Swizzle
I had to replace a couple of tires on my car this morning so I came in and had the pleasure of being assisted by Mr.Enrique, whom upon inspection of my tires he noticed an issue that I had not previously seen before. His customer service and knowledge of the Job were both exceptional. I also dealt with Mr.Jared and Mr.Delvin who were two of the Technicians who were actually servicing my vehicle, they were both was very polite and ensured that there was not anything left out when doing my service. I would highly recommend getting any tire servicing you need done here and request Mr.Enrique if you can!
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December 2023 by Nathaniel Murphy
Never been to Discount Tire before but I needed tires fast for an upcoming trip. Made appointment online. Parked my car and before I walked about 10 steps, a tech waked up to me and said 'Let me grab your keys and get you started!" Car was rolling into the bay! Walked into waiting area and they told me to have a seat. Sent me an app to track progress and it stated install would be about an hour. 25 minutes later, they were all done! FAST FAST FAST...I was skeptical due to fast usually doesn't mean accurate but to my surprise, this was not the case! Great Job Harker Heights Discount Tire!
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December 2023 by Christian Bishop
Extremely helpful and knowledgeable. Fixed up my personal and work vehicles efficiently. Highly recommend
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December 2023 by Rosaline Medina
These guys provide superb customers service. I took my vehicle to get my tires replaced and before I could blink they were done. I highly recommend this place.
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November 2023 by hai2udear
Everytime I go it's generally great. They take care of everything with professionalism. Only reason for 4star is that the tire pressure monitoring usually has a long line even with appointment.
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October 2023 by Nicolette Hajje
I had the best experience with this Discount Tire and they gained a customer out of me for life. They were so kind and helpful over the phone with me, even with my babies crying in the background and causing chaos. They truly went above and beyond and I promise you won’t find better deals or more honest employees. I’m so grateful for their help today. Shout out to Josh who bent over backwards to make a stressful car situation not so bad after all. Thank you thank you thank you!
