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September 2025 by Steven Rossler Jr.
The ladies at Heights Cleaners have been absolutely amazing! From cleaning to alternations, they are the BEST.
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September 2025 by CTX Reviewer
I was invited to a wedding that suddenly got rescheduled for today and I needed to get my dress shirt steam-ironed. I usually go to Elite Cleaners, however, they said they do not offer same-day services. I understood it was very last minute, so I brought it here to Heights Cleaners to test my luck. I walked in around 10:00 a.m., explained my situation, and asked if it could be done by 1:30 p.m. the latest. I was told that it could be done and I left my shirt with them.
Not even half an hour later she called me to say it was ready. It looks great, cost $5, and it took a lot of stress out of an already hectic day. I’m a returning customer for sure.
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August 2025 by Kevin d
Horrible experience , this cleaners damaged 800 dollars worth of tees and blamed the designs on the front of the shirt for damages on the back. Every shirt that was damaged was damaged in the exact same location.. the only thing they can tell me was sorry smh
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May 2025 by Demorrion Dale
The new owners didn't clean my product. Said to get the dog hair out was an extra charge that wasn't explained to me at the beginning, and that the stains don't always come out. I asked for a DISCOUNT, didn't say I wouldn't pay, didn't take my blankets and run, just a small discount because the product wasn't cleaned. She was extremely condescending and acted like the 4 dollar discount was a burden to her. All that and I walked in to a conversation about them loosing another customers clothes. If the old owners knew how this lady was going to treat their customers they would have never left the business in her hands. I only hope they turn it around but that was really bad customer service. If you are not going to be able to clean clothes at the very least be friendlier about the situation. You can't be bad at the service you are trying to provide and have bad customer service.
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April 2025 by Officer Dawaryaahla
Over charged me and had terrible attitude with horrible customer service.
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January 2025 by Christine Myers
I purchased an expensive jacket from Ebay and wanted to have it drycleaned. Hence, I brought it here. When I got it back, I just checked to make sure all the buttons were there, and they still were. However, I should have told them that I am very sensitive to synthetic smells. This jacket ,literally smelled like it was washed in an overload of Tide (or some similar scent). Now I can't wear this jacket until this scent goes away since I get so dizzy just smelling their synthetic soap I don't even know if they have an unscented option, but that surely wasn't even offered or asked. I won't be coming here again
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September 2024 by David Hernandez
Very disappointed with my experience. I received a white shirt back with a permanent stain/ discoloration. When I picked up my dry cleaning I was told they could not find my suit. I was told that the suit had a stain on the pants and that for some reason had to do with why my suit was misplaced. Neither my suit nor my white shirt had ANY stains on it prior to dropping it off at this dry cleaner. I called again 4 days later to ask about my suit and was told they needed “more time” the next day they found my suit. However, the whole time they knew there was a stain on the suit. When I picked up the suit I asked to have my white shirt coat taken off my ticket and was only compensated $4 off my ticket. Both owners were insistent that these items were stained before, which is not true. I was not offered any further compensation nor any honesty as to how these stains happened in the first place.
I took my white shirt and suit pants to another dry cleaner to see if they could take out the stain and they told me it was permanently damaged.
I will not be coming back simply because my items were 1) lost and 2) damaged and 3) there was no ownership to the mistake made. This resulted in $200 of damage to my clothes plus the $40 I still paid them for the rest of my items.
If you decide to take your dry cleaning here I STRONGLY recommend taking pictures of your clothes before hand.
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October 2023 by A Tuncap
This lady charged me $10 to use my debit card and I paid over $100 just for her to do an alteration due to my height. My dress was $97 and more for the alteration. My whole family took our dresses there that we needed alterations because we all our short petite women. This was in June and and yes I'm late writing a review because I totally forgot. She altered 6 of our dresses and to top it off she was arguing with a customer while me and my daughter were waitin for her to do the measurements. Due to health issues I sometimes have to take a water pill and it makes me pee 50 million times so of course I needed the restroom. Her friend had come in and I asked her if I could please use the restroom I had to pee. She started to walk me to the back and then the owners elderly mom said something in Korean and the lady told me I'm so sorry but she said u can't use their restroom. Usually that wouldn't bother me but it did because I'm like dang we paying customers why can't I just pee? Anyways Long story short I thought because of the reviews it would be a great place to take our dresses but naw $10 to use my debit card no thanks I'll continue going on WS young by Wendy's they do an awesome job and I sent her 3 pairs of jeans and payed little over $30 can't beat it. Lesson learned. My dress was still big on me but yes all these dresses were under $100 and we all got charged more than $100 to alter them.
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August 2023 by Ennies DuBoise
Good job on alterations, they will get you in and out and work with you on time.
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May 2023 by Ana Sanchez Takacs
Great service!
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May 2023 by Jason Marks
Affordable, very nice staff, reasonably fast.
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February 2023 by Yadira Gonzalez
I love this place, they are very friendly and will get the job done quickly. I will never go anywhere else!! ❤️Services: Ironing
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February 2023 by Hyun Lee
Good customer service.Excellent job
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February 2023 by Gregory Ganslen
Always ready early Very friendly.
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February 2023 by Olajuwon Dewees
This was my very first time using this cleaners before, and my very last. I took my clothing items in to have some alterations, repairs and cleaning on my dress shirts, jeans, and dress pants. I arrive to get my items a few days later and the price was very high for the small amount of clothing I dropped off. After picking up my clothes and when I started wearing some of the items from this particular cleaners, I noticed that many of my dress shirts/pants had double creases in them. The jeans I took in did not have the zipper replaced on them, although I paid for this service. I then noticed that a very nice and expensive, two-toned dress shirt was missing. I went back to the cleaners, not having any knowledge of their 1 WEEK policy, to inquire about the whereabouts of missing shirt and they cannot find it. I am very disappointed and extremely dissatisfied. I would never use this cleaners again because it was an unpleasant experience.Services: Clothes pressing
