-
April 2024 by Ronald Edwards
It was an off day for that location and the staff made the best of it.i will visit again.
-
April 2024 by P W
Do not waste your money at the KFC in Harker Heights. I asked for my food to be cooked to order, which is fresh chicken. That should be so simple, you think?? When I got home, i saw that the chicken was very old, like it had been out all freakin day. It was so much grease, I could have used that same grease and fried my own chicken. I asked the staff to make sure the chicken was fully cooked. I checked the chicken, and i saw red coming from the chicken once again. I think the cooks need a cooking class! These workers put no effort at all into making sure customers are satisfied. The goal for them is to hurry up & get the order closed out so they can help the next customer. When I explain the issues to the manager, he was so nonchalant that it was ridiculous!!! Who have time to waste money & gas to return food?? I only wasted $43. Who cares RIGHT. KEEP YOUR MONEY, they dont deserve it.
-
April 2024 by verlyn
The cashier was really rude and lack common courtesy of the customer. I spoke with the manager concerning the issue of giving me the wrong order. This is the third time this location got the order wrong . Manager should reevaluate the quality of employees for professional services.I definitely will not go to this location anymore.
-
April 2024 by Tiara Taylor
I haven't ate KFC in years because bif a bad experienceSo I decided to try it again and what do you know horribleFirst of all they gave me the wrong order wasn't tripping about that but the fact they gave me raw chicken sandwich was a complete disgrace.I won't be back for another 15 yearsGross!
-
March 2024 by Bernie Thom
Don't go to KFC in harker heights on Sunday they only have three people working and also u be waiting for service cause there was 6 people waiting to order food not
-
March 2024 by John Smith
I have been to this location 5 times in the past two weeks and they have not had extra crispy ready. Went and was told 18 minutes for extra crispy came back 30 minutes later still no extra crispy went inside to order waited more than 10 minutes ( I was already waiting before I decided to start my timer) finally when someone came to the counter there was still an 18-20 minute wait for extra crispy. Dinning area is dirty, went to sit at four different tables and all had food on them. Love KFC but this location is slipping on a major scale. Left this location and went to a different location couple towns over.
-
March 2024 by Kevin Butts
Food was over cooked and waited 15
-
February 2024 by Jennifer Gordon
Staff was very friendly and there was not a long line or wait un the druve-thru.
-
January 2024 by A
I ordered 2 chicken wraps and had to throw them straight in the trash. Soggy and dripping wet. Food is going downhill at this location.
-
January 2024 by K. Knight
Normally, I do a review after I eat, but I was immediately impressed!The presentation was great, the chicken was fresh and hot, the cole slaw tasty, and the mashed potatoes perfectly seasoned!The lobby is clean, workers are happy and busy.
-
December 2023 by Wisam Koladar
Thank you mrs. Lucy for Service and I wish you the best. Thank you very much.
-
December 2023 by Randy Nott
Food was a little disappointing, it seemed like they really skimped on battering their chicken. Trying to trim operating costs?
-
December 2023 by eric chung
They forgot our biscuits. Called to complain but the phone just rings forever. What do I do with all this fake honey and butter?
-
December 2023 by Don Boyle
A complete mess! Very unorganized at the Harker Heights Texas location. Messed up our order to go ALOT. Drove back in hopes of them making it right! Nope even more messed up.. biscuits also tasted old, cold, and stale. Health dept needs to pay them a visit.
-
November 2023 by Anthony May
I ordered a chicken sandwich. I was looking for the wings! Loved the wings! I asked for no sauce. It didn't have pickles on it. The meat was old and the bun gross looking. I had to go get buns from walmart.Walmart. also dirty store. 1 week ago