-
January 2024 by Elise Pluff
I’ve gone to Kwik Kar for several years now. They always do an excellent job. In spite of how busy they were, they did a thorough job and made sure my concerns were addressed in addition to standard maintenance.
-
January 2024 by Lori Taylor
I have been going to Kwik Kar for years now and was always pleased with their service. However, I have noticed the last two times that I've gone to have my oil changed, they are pushing to sell services & products that consumers do not need. Today, they tried it again, and again I declined. But I also needed a state inspection, and they would not pass it stating that I needed new wipers. I had just watched another of their employees do the same thing to another customer before me who was also in disagreement that he needed new ones.... but they wouldn't pass the inspection without, and they had already put in the system that they were needed and once they do that, you can't go somewhere else to get a different inspection. I am 100% certain that my wipers were fine because I just used them the other day & had no issues. The manager caught wind of my frustration and proceeded to offer me a $15 discount on the oil change------THAT I WAS SUPPOSED TO HAVE RECEIVED ON MY LAST OIL CHANGE BECAUSE I AM PART OF THEIR LOYALTY PROGRAM. Nothing frustrates me more in life than people being taken advantage of.... especially when times are so hard right now for so many of your average consumers. The manager was very respectful and professional, and I do appreciate that, but that doesn't change that they are being a bit scammy with all of their customers. They also forgot to put the oil change sticker on my windshield. UGH!
-
December 2023 by Owen Armstrong
Fast, Professional and courteous service. I communicated with 3 technicians who were friendly and respectful when explaining the service performed, including an examination of the front-end suspension of my car that I had requested.
-
December 2023 by Robert Femrite
Service was reasonably fast, agents were polite and seemed to know what they were doing. So far satisfied.Merry Christmas and Happy New Year.
-
November 2023 by Richard Daniels
The best place to go with great service. Everytime I come I have no issues. They get you in and out. They make sure you have the best options and they really look out for you.
-
November 2023 by Shameka Hogg
It was my 1st visit prior to moving. They were very pleasant and made sure everything I needed was taken care including letting my vehicle stay parked until I got my proper tags. I will visit again.
-
November 2023 by Willie Copeland
This has to be one of the best places I've gotten my oil change not only do they do oil changes but they do more they show you they care treat you and your car with respect the customer service top of the line I highly recommend
-
November 2023 by Flakko [Hector]
I went to inspect my vehicle and left that place with a horrible experience. My vehicle is in optimal condition, and to my surprise, the lady who assisted me used her power to sell me a windshield cleaner that I didn't need. With a threatening attitude, she indicated that the wiper was not suitable or something like that. The illogical thing was that the 'wiper' was indeed working, and the establishment offers 'wipers' for sale. That was disguised theft.
-
November 2023 by Brian Maguire
My wife went in for an inspection on our minivan. Apparently it was missing a single bolt. Instead of just providing a bolt or recommending that we get a changed, they tried up selling her to purchase an entirely new headlight housing unit. We declined and they failed us. I doubt Valvoline, or any other place would have cared. Run from this place!
-
November 2023 by Marisa The SpideyLady J
The manager here was soooooo kind and explained everything and I felt very much taken care of. My Jeep needed some extra TLC and this team did just that!!! So awesome!! 10 out of 10?❤️?Services: Tires
-
November 2023 by Phylisha Edouard
Kwik in Kar of Harker Heights had excellent customer service! My vehicle was in and out for my vehicle inspection. All of the staff was very professional. Glad I chose to come to this location!
-
October 2023 by Melverne Brookins
The service was quick and efficient with the prices more reasonable than the dealership. Everyone was pleasant, helpful and insightful of what my car would need to keep running smoothly. I appreciate and thank you all at kwik kar . Please keep up the good work. I look forward to my next service appt.
-
September 2023 by Amilcar Ortiz
Amazing team! Managed task accordingly to ensure proper service time based on type of service. Quick in an out for a car state inspection.
-
August 2023 by Nancy Young
I've been to kwik Kar twice an d I must say it has always been an in and out car service. I have no complaints. Good Job Kwik Kar.
-
August 2023 by Jay Bradley
Horribly slow unresponsive service. The last two times we have gone it has taken over two hours for what should be a 20-30 min oil change. The crew literally has no sense of urgency. Add a metric for throughput based incentives and maybe they’d move faster. Will not be going back.Service: Oil change