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April 2024 by Jenny Huckabee
Went through drive through. Brook was exceptionally helpful and the food was hot! Best service we have received in a long time. Usually we visit Killeen Mcdonalds, HH Mcdonalds was amazing. Definitely recommend.
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April 2024 by Elizabeth Santos
I usually hate coming to this McDonald’s because the line takes forever. Today Brooke was so pleasant she made the wait more enjoyable
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April 2024 by Jared Jones
Floor manager will ignore you if you want condiments. Stood for 15 minutes waiting on salt and 2 more sauces.
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April 2024 by Suhas Prabhu
What to say? Another drive thru McDonald's
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April 2024 by Jesse_ Jonesy1973
The team that is working the floor today were rude and shouldn't be doing this job if they just want to talk to each other instead of helping customers that were standing there for 5+ minutes. Plus there soda machine was broke
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April 2024 by Jamaine G
I ordered a BACON double quarter pounder and didn't even get my bacon smh
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April 2024 by Peter Holguin
Went to drive thru order 3 double cheese burger was drenched in mustard could not eat it lost my appetite guy at second window was very polite but when I got to first window she not greet me extremely rude I won't be coming here again
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March 2024 by JOSH MUHLBACH
It's McDonald's, so meh.
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March 2024 by Maddy C
Doordasher here. I was aware that the McDonald's lobby here is supposed to stay open until 10pm. Per usual it's not. They lock the lobby doors usually around 9:30. The manager let me know I could pick up my order inside. I let her know they usually close their lobby early. Ended up doing a circle around for no reason and I'm now stuck in a long wait which I was not in before. Check before giving out false information.
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March 2024 by John Wayne
No lobby drive threw was so slow half the line left no hurry to help us what happened to fast food
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March 2024 by Cheryl Chaney
Worst McDonalds I have been too. Closest to my home. Get my order wrong Everytime we go unless all we get is drinks. All management ever says is I apologize.
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March 2024 by Nicole Thomas
Went in there and ordered breakfast for dine in and the vibe was tense already. There was an employee, I think possibly a supervisor/manager was yelling about coffee and how the worker needed to put the order in correctly. So, we order via kiosk and we sit at a table. An employee is cleaning off a table next to us, she doesn't even say anything, so I say "Good morning!", she hesitantly says it back. Fast forward 15mins later I say to my family what's taking so long? I notice that a lady who ordered 5 mins after us gets her food and walks out. I go to the front to see if our number is in the screen I don't see it. So I wait in line to ask the same lady who hesitantly said "Good morning" and ask her why my number isn't on the screen? She tells me it's in limbo?! I say well what does that mean? She says it just means they are probably making it and why did someone who ordered way after me get theirs? She says maybe their order is smaller than mine?! She then proceeds to go ask the workers who are making orders about mine. The manager/supervisor comes over and asks me what my # is and I tell her. She then reprints my ticket because they didn't even have mine in queue at all. So then my husband says we want a refund because it's 20 mins later no food and no drinks . The lady apologized and refunded the money back. We would have been still sitting at a fast food joint like it was IHOP or something. The customer service was so off today and hopefully next time they will be better than this.
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March 2024 by marco lopez
Well service was not good I remember when I used to work for McDonald's we would greet people every time they came in or thru the drive thru but now they go like what can I get for you and go to the first window , like not wanting to be there we used to take pride of our restaurantKid-friendliness: No friendliness
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March 2024 by LO LO
Great customer service.
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March 2024 by Arthur Perry
That last 30 minutes before breakfast time ends at 1030 is cliffhanger due to last minute customers decided your fate, but everything was amazingly fresh.