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October 2021 by Sharon Davis
The people are friendly and helpful. Good store to use.
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August 2021 by Quentin Watson
The clerk was rude and the staff were trying to turn people away a few minutes before closing. The couple in front of me basically had to convince the workers to let them in. It was not even 6:30pm yet. Once the couple left, the workers said, in front of me, the only reason they let us in is so we didn't complain. I didn't undersaid the question of, "related or unrelated", because the lady gave me 0 context with the question. She just said related or unrelated. When I told her I don't understand the question, she rudely said, "OR YOU RELATED TO THE PERSON OR NOT". They couldn't even ship my package out. They told me to come back in the morning because the address isn't working.
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July 2021 by Gregory Newton
I came in with a heavy package but the box wasn’t that strong. Susan offered to open up my box, apply bubble wrap, put it in a bigger box, which she cut exactly to fit. Then bubble wrapped the inside of that, and packaged it all back up. She def went above and beyond and I was glad to pay for the boxes, etc. Now I know my box will make it there safely.
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June 2021 by Noelle Robinson
I came in today to send off a package to a good samaritan that helped me last Sunday morning when I had a tire blowout 2 hrs away from home. The cashier Paul, inquired as to why I was sending this individual a package? I informed him about my misfortune last weekend. He then stated that it's always nice to show appreciation when someone looks out for you and then he paid it forward and took care of me today. I just want to say thank you Paul for your kindness and know that I am very appreciative and will continue to support your business and small businesses in general. Thank you for supporting the community.
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May 2021 by Faith Austin
I came to this UPS because of the reviews. And this place did not disappoint. Very nice hard workers. A bit pricey on the mail box for 6 months, but that’s okay because they are good and quick about what they do. 100% would recommend. Better than coming on post from what I hear about other service members. Thank y’all for working so hard and providing excellent customer service!
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May 2021 by Madalynn Roest
I’ve been here a few times and each has been so much faster and easier than local post office. Today Kiara helped me and was so nice!!
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February 2021 by Keith Martin
They are always helpful and patient here. I have been doing business with them for a few years and they never disappoint
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January 2021 by Teresa Booker
Either there is a thief that works here or completely incompetent employees. Either way, it will not bring back my packages. Two packages within the last month that I sent from this location that have not been received/shipped out. 1st package I have a tracking # and it shows it never left the location. Their response was, contact the post office. Why would the post office know if it shows it was not received by them.2nd package was an Amazon return for $140 pair of work boots that Amazon is stating never received that usps picked them up.
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November 2020 by Ester
Exceptional, friendly service but hard to find! I drove past twice! Easily missed and if you do you'll have to get on the expressway again. Lots of parking for a small location. Located behind plaza.
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November 2020 by Ted Hudson
I hated to leave this place 2 stars, but after 3 trips over a period of 5 months (all of which were unfavorable), I have made a decision to leave this review with hopes the owner will make some staff changes.I will say if the owner is there, the service is excellent and my experience is always seamless and enjoyable. When she is not, the young kids she has working there run amok and have zero professionalism, customer service or standard of care.On the rare occasion I’ve seen them greet anyone their tones are extremely snooty. They do not listen to the customers and will fumble copy/print/laminate services. I think a little education with the equipment and graphics programs could solve this one. During my last trip there, I watched them reprint a business open sign 4 times, laminate it and then sloppily cut the edges while talking trash openly about the customer behind his back (who went to his car for his wallet). All he wanted was a sign printed and laminated. One another occasion, one of the girls dropped a package that said “Fragile” on it. When one girl told the other “I hope it’s not broken” the girl who dropped it replied “Whatever, I don’t care.”It’s such a shame to see things like this happening when the owner is not present. I really do hope she can get her staff up to par and once again have the wonderful establishment I used for many years.
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April 2018 by Jonathan Young
Great place
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January 2017 by woodrow cooper
I was in search of a limo and i got a chance to meet my driver and the store proprietor i received 1st class service and even on my wedding day which the weather was miserable in Dec.2016.He waited so patiently and was very courteous to me and my bride.I really do appreciate the service and info i received from my driver and store manager about wedding ideas and how to do it right.Ill recommend Memories to Treasure first if anyone is planning a wedding.It was truly a blessing to meet the manager of this business.
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May 2016 by Michele Schilling
I went in there to get a quote on rental tuxedos and the ladies was being rude. She didn't get up from the desk. She asked me when my wedding was and she shy, told me that it depends on how you are to her she raise or lower the price. Then when I ask about my dresses for me and my bridesmaid and maid of honor she told me she didn't have the style and it was last year style. I would not be coming back.
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December 2014 by Christina Elphinstone
I went in yesterday and asked to see wedding gowns. She rudely told me she will not be ordering any and just stared at me. My friend asked if we could at least try on what she had and she huffed. Asked me when the wedding was and I told her in October. So she replies "What I am saying is, you can look at what I have, but since the wedding is 10 months away, I am not ordering anything for you." Ok, 10 months before the wedding is when your supposed to start looking for the damn dress! So she walked us to the room with wedding dresses and just left us there. This was the 2nd store I went to here that had horrible customer service! Do they not want to make money? Sucks for them because I don't even have a limit for what I want to spend on the dress. Just whatever I fall in love with!
