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May 2025 by Marissa Riley
Shyanne was so sweet & helpful very welcoming & got me in & out with everything I needed. Such a great vibe as well
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December 2024 by timothy Achas
This is where I go to purchase any of my barber and or hair products. Great selection . Helpful staff as well as friendly
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November 2024 by Ruby Chandler
My mom got a bad hair color at a salon so we came in today for help. Lucy was so helpful to pick out everthing we needed. She even got my mom a chair to sit while I got the products. We came right home and followed all of Lucy's instructions. My mom looks 100% better.
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August 2023 by Christina Hunt
Staff are very knowledgeable and helpful.
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August 2023 by Rayah Bayer
They’re really helpful every time I come in.♥️ they’re amazing!
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August 2023 by Rayah Gardner
They’re really helpful every time I come in.♥️ they’re amazing!
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February 2023 by Nicole D.
I bought a piercing gun it was not effective the lady that sold it to me was ok .. I guess but her manager was completely wrong for no refund no store credit I hope they get the business the deserve
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April 2022 by Thomas Elison
Great place. Helped me get the stuff for my wife
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March 2022 by Portia Krichbaum
I ended up deciding to dye my black box hair blond.. the process didn’t come out so good due to some miscommunication with an employee. I went back to the store with my reseat and this lovely lady Jen had no problem taking the items back and help me fix my hair, she was super kind and patient. She made sure she was sending me home with the correct items I needed and directions on how to. My hair has changed for the good and turned out wonderful. Returning the items I only paid total an extra 5 dollars to fix my hair from originally pricing 35. I recommend to definitely speak and do research from the correct people. I would recommend more people to go to Jen and ask more questions about bleaching if you don’t have experience. :) probably the best costumer service I’ve ever been in, costumers too, very kind and willing to help another person out.
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January 2022 by chloe
Normally I have pretty decent experiences at this location, but today I came in with a couple things I wanted to return and was told by a male associate that they didn’t do returns coming from other stores. When I asked him how long it’s been this way he said “Um, maybe a month.” Obviously this was pretty suspicious (like, I definitely would’ve heard about this online lol) so I called the Killeen location where they politely informed me I was lied to and they’d be happy to do my return at their store instead. Like, a return only takes a few seconds of your time… Yikes. :\
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September 2021 by Colorado Chi
Helpful customer service
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August 2021 by Diamond Hillard
Leslyn was a great help , i came in looking for a hair dye you guys didnt have any and she help me find an alternative and it worked so well for my hair! DEFINITELY A KEEPER !
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May 2021 by Alexis D.
Love the amazing customer service from all the ladies there very knowledgeable. Definitely coming back
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April 2021 by Kimberly Z
What's the point of having a clearance area when the price isn't promised on what the label says ??
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December 2020 by Amber R.
There is a woman there, don't know her name but I overheard another employee call her "kk" for short. TERRIBLE ATTITUDE WITH CUSTOMERS! She cussed in front of children and talks smack about customers while they're in the store. She needs a huge attitude adjustment while she just sits there on her phone.
