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November 2023 by T Hill
I can't say enough good things about the loan officer Miguel. He was able to offer a loan to my daughter who is a first-time buyer that put her in a nicer neighborhood than a previous offer with another bank. He was extremely prompt throughout the whole process with no hiccups, no delays, and immediate and easy-to-understand responses to my emails. I have purchased a few homes before and this was by far the easiest and smoothest purchase. My realtor was Maria Carr with Century21 and she was also outstanding. This was a match made in heaven. We are so happy and thank you so much to this bank for making my daughter's dream come true!
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August 2023 by Autumn King
I love SouthStar bank. The bankers and tellers are friendly, knowledgeable, and professional. The bank answers the phone promptly which means you get taken care of quickly. They have various types of accounts to choose from and are willing to speak to you personally to be able to tailor the account and/or service to fit your needs. Thank SouthStar for being there for my family and me!
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August 2023 by Raul Garcia
The best bank in the Harker Heights and Killeen area. The best customer service around. Fees that I paid at another local bank are not requires to make transactions and do business here. Always looking for another way to assist you when yo enter the bank. Never too busy to answer the phone. Truly a neighborhood banking establishment. Personal and individual banking.
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July 2023 by YM
As a new small business owner, I thank Southstar Bank Davonica Rembert, AVP/Branch Manager, for your exceptional service. Your attention to detail, responsiveness, and professionalism truly exceeded my expectations. I would also like to acknowledge Miguel De La River, VP/Branch Executive, for his friendliness, professionalism, and wealth of knowledge. He truly is an advocate for the small business owner. I appreciate your willingness to go above and beyond to meet my needs. Keep up the great work!
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April 2023 by Donna Linville
No matter what my problem is they take care of my issues with a smile. They are always very helpful. I recommend SouthStar bank to anyone. I just wish they were open on sat.
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March 2023 by George Orwell
I'm a new account, but so far the front counter personnel have been stellar. Glad I switch to y'all! Be blessed!
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March 2023 by Rosie McCauley
I love that I don't feel like a stranger when I go to the bank. They do a lot of activities for the community
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March 2023 by Farrah
Terrible bank with terrible procedures and customer service do not recommend
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December 2022 by Kamla Devi
Not convenient for the business, others local/national bank offer better services, check deposits are not available for some time/until week which causes delay in funds availability.
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December 2022 by Manny Prad
Horrible experience, for business check deposits, they make you wait 7 calendar days, will not recommend this bank.
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December 2022 by Erika Harriman
I currently use SouthStar Bank for my business banking and we are beyond satisfied with their customer service and banking options. All of the staff know us by name, they contact us anytime they notice any unusual activity and if we ever have an issue they get it fixed right away. I love that I can call the branch directly or go to the bank in person instead of dealing with an automated system. The staff makes all processes of opening accounts and handling any issues so easy. We've done business with them for 3 years now and we will continue to entrust them with our accounts and our money.
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November 2022 by NAIM DODIC
Always a great experience and pleasant people and always very helpful.
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July 2022 by Edlyn Cisco
Probably the best bank experience I've ever had! If you are looking for a community bank that literally everyone knows your name and who you are, this is the right bank for you! Love everything about this bank!
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March 2022 by Kaylyn Vranich
I enjoy working with SouthStar Bank. Everyone is kind, helpful and customer service is top notch. Our business is in great hands! Shout out to Davonica and her team. Thank you for all you do!
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March 2022 by Sean Ryan
Absolutely the best customer service, professional employees that make me feel like part of the family. I recommend this bank to everyone I know.