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December 2021 by John Alvarez
The appliance dept sucks went across the street to lowes and got better service y’all lost out on 3000.00 not that you need it but the manager Raul needs to get on their butts In Harlingen. Service sucks
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November 2021 by Benita O'Toole-Menendez
I never can get them to answer the phone and pro desk wont answer then they hang up !!! Worst service ever
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November 2021 by Terry Vasquez
Cashier in garden Department .was awesome. Thanks Home Depot in Harlingen
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October 2021 by Nancy Cavaco
Great staff for you DIYers. Always helpful!
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October 2021 by Christine J
Employee helped me a lot choosing stuffs and plants ☺ clean and nice store. ?
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October 2021 by AIC C
I don’t know why I even went back there. Customer service is horrible. THIS time, there was the guy singing a passive-aggressive tune, as he passed, about me moving my cart to the left (to get out of his way, no less) instead of the right. Could have used his help but since he was more concerned with making snarky comments, I opted not to ask. There was the woman at self checkout that moved behind me and looked over my shoulder as I scanned, even though there were other people checking out as well. Do people regularly steal rulers and shovels? Were These the hot items that compelled her to single me out? Every time I’ve gone (and I try not to these days) employees are rude and unhelpful. Going to this particular HD is always uncomfortable. I’m not very handy and I really never know what I need or am looking for, but I don’t feel I can ask here. It’s almost like the customers are an inconvenience to the staff.
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October 2021 by Aurora “SweetTartz” Perez
Always a pleasure shopping here. Staff is helpful, knowledgeable and you can find almost everything you could need to fix up your yard, home or business. If they don't have it they'll help you order it.
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October 2021 by Mario Escalante
Same experience as Lowes: I know we are in a national economic human labor resources shortage (debatable, people are just choosing to work elsewhere; shifting to other roles). But even before 2019, WHERE ARE THEY? Can never find someone to help me find this x,y,z part in this mega warehouse. Oh there they are! 3 of them talking to each other stached away. Going to Johnnys...
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October 2021 by Jorge Magallanes
Didn't find what I was looking for (out of stock), but staff helped out as much as possible. Keep up the good work ?
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September 2021 by Eric S. Meyer
The sheet goods saw in the lumber department had an out of order sign, indicating that a new blade was needed. Doesn't The Home Depot sell saw blades? Is there not a single employee capable of changing a blade?I ended up setting up a saw station in the parking lot, using the abundant carts scattered throughout the parking. Luckily I had my cordless saw. And, I know how to install a new blade when one is needed.
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September 2021 by fishing z71
They never have enough employees to provide adequate customer service. I had to wait one hour to purchase a washer.
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September 2021 by Alice Davis
Needed portable AC, found it on Home Depot web site, paid for it and picked it up at the store. There was no waiting after I arrived, a polite young man brought it to my vehicle and informed me If for any reason I could bring it back in 30 days. Highly recommend this store and the service they provide.
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March 2021 by Clyde Carlson
The place seemed messy and not very well stocked.
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August 2020 by Diego Calderon
I was on the phone for 15 min. They kept passing me from department to department when I specifically asked for insulation. After 15 they plain hung up on me. I called back again, same thing but kept on the phone for 12 min. Finally someone from that department answered, just to tell me they don’t do insulation. I asked to speak to a manger, he said he was one and told him what was going on. He did apologize and asked if he could help me with something else. I asked for pricing on insulation and recommendations. He told me to look it up on the internet!
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August 2020 by Andres Gonzalez
Lowsey Service. Associates are clueless. Customer Service Personnel need not training. Veteran Discount was not honored even after I presented my Disabled Card. So disappointed.
