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September 2023 by Paul Garcia
Worst customer service. Stay away. Quick to sell you a product but once issues they just want to blame the warranty company. So called general manager is a joke. Never again will we give them our business
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August 2023 by Dahlia Gonzalez
Phenomenal customer service from the General Manager Lilliana, who helped me pick out the right refrigerator to accommodate a tight space and a dream stove. Further expectations were met when I was called ahead of time by Prissy in regards to scheduling of delivery. The team that delivered my furniture and appliances took extra safety precautions when installing my items and even programmed for me so I didn't have to hassle. Very impressed with my overall experience and will buy again.
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August 2023 by Rosangel Marin
I am so upset. I would give zero stars but it requires one to post this...My mom has been having problems with her refrigerator since May 2023. She paid it off way head of agreement and had purchased additional insurance. It went bad not cooling properly and making ice inside ruining her food weekly and now we're here in August and we're still waiting on parts. Obviously their managers could care less. My mom has lost so much food, gotten sick and is now so stressed that she has to wait longer. Who does this to an elderly woman who has special needs family in their home. They could easily replace it with a new fridge and help her out. It is obvious their fridge is bad or has a manufacture defect but they continue to have her wait at home with a non working refrigerator. This is terrible customer service.
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January 2023 by Lin Lee Cheng Wahhh!
Irma is very rude! Horrible customer service! She told my mother to go somewhere else just because she questioned her on the process to get credit. We will never go back! Someone needs to fire this person.
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January 2023 by Maria Valdez
Great selection! Great prices! Wonderful staff!!
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May 2022 by Anisa Salinas
I wouldn’t even give Janos a one star. Irma can be your best friend just for you to make a purchase but when you question her she will become very rude and unprofessional . Several people I know will not go back to Janos.
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April 2022 by Ida Ruiz
manager Irma has helped me with all my needs. She's the best friendly customer service I would give my business to Jano's 100%
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April 2022 by Sylvia Salas
We’ve been buying from this store for decades, and one thing I can say about Jano’s is they’re truly dedicated to customer service. This is something that is nonexistent in most stores today.
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October 2021 by Ruben Rubio
Nice furniture
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June 2021 by Marsha Gramley
Wow! After a bad experience at a big box, went to Janos and in less than 30 minutes purchased a new dishwasher.
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May 2021 by Mariano Rodriguez
Very expensive same products cheaper at Lowe's like 250.00
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April 2021 by Eloy Hernandez
Great shopping experience. Found exactly what I am looking for. Got my credit approval late I'm afternoon so I'm going back this morning to purchase the item I saw yesterday. Now I just have to negotiate the price. Wish me luck. Everyone have a great day.
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April 2021 by roast beef roast a
Poor customer service. Rude staff to elderly people. My mother has been a good customer and they treat her bad.
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March 2021 by Bertha Jimenez
Excellent service all the time zmanger & ladiesworking there!!!Thank you!!For your service!!
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March 2021 by Tim Kurth
Nice selection of furniture... Friendly people working there..
