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March 2024 by Anna Alvarez
Took my little sister to get ice cream from here and we only got one big ice cream cup so we could both share.I asked the lady if I could get an extra cup or spoon. She rudely said “no we don’t give cups” and continued on with another customer like seriously lady I couldn’t even get a small carton cup?! I’ve gone to other ice cream places and they kindly give me what I ask for or are nicer about stuff.
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January 2024 by Fleoof
We are so sorry to hear- blah blah blah, many customers are having issues with one of the employees. We are not going to take the time and email the issue. You have a an issue right now, solve it. Fire her, do something
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January 2024 by Miranda
This place has one female employee with ugly Attitude that is extremely RUDE!!! So much attitude for no reason, if you don’t like your job then GTFO!!! Knows how to ruin a persons day… they need to fire her!
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January 2024 by Grasiela Gutierrez
The lady who serves is very bitter. I don't recommend this place.
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January 2024 by Karina Leal
This place is not worth it. The lady who works here is rude and killed everyone’s
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December 2023 by steve melkioty
2 small cups of unblended ice cream....1 small cone blended...25 dollars..........never again......
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October 2023 by virginia lopez
Always pleasant atmosphere. And great ice cream combinations!!
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October 2023 by Destiny Gonzalez
Went in to purchase a cake and without even greeting us she quickly yells “that’s all we have” like jeez not a welcoming experience and as we were cashing out she just says “if you don’t know what to do read the box” like okay you’re the one who works here don’t you think you should have some type of customer service experience but I guess since not Next time will go to Dairy Queen
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October 2023 by Fatima Hernandez
Very rude and disrespectful female employee. I see going through these reviews that people have had a similar experience, and nothing has been resolved which is shocking. I was taken back by the rude comments that were being made, it made the experience not enjoyable.
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August 2023 by Kristen Longoria
I had an awful experience today with an extremely rude female employee. By reading previous reviews, it's interesting that this has been an on-going issue with this location. Nothing has been done to resolve this issue despite an "owner" reaching out to their customers. I've already contacted corporate about this issue. Looking forward to speaking with them soon.
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May 2023 by Martin Jr. Garcia
I forgot their names, but I went with a friend after a long time, and i was given the best service, and even added one of them on Pokémon Go! ? best service!!!
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May 2023 by Helen Braden
Good ice cream. However I felt ignored when I asked for a waffle bowl and got a waffle cone instead.
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April 2023 by Claire Gonzalez
The lady was so rude, I had to walk out. I just left on Wednesday April 5 at 7:15. I hope she's not management! She was so condescending! I will never go back!
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April 2023 by Alex S.
The service was so bad! They were turning off lights at 7:45 PM when it closes @9. All tables and chairs were picked up and the wait line was so long . There were two employees at the time but one of them was just putting everything away an hour before closing... and the other one was working on orders. Most toppings were out away and half of the ice cream flavors . I'm not sure what they expected.. there was a line of costumers still buying. Also they were not willing to do more than 3 mix ins in a cup. I'm not sure why it says unlimited ( as long as it fits in cup) I asked for 4 toppings and they refused me. Was there in line for over 45 minutes so I just didn't walk out since I had my kids waiting . Greatly disappointed with the service .
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March 2023 by ralph cavazos
Awesome homemade icecream must try if in Harlingen