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January 2024 by Ashley Mills
I've taken my car a couple of times with them & have paid $800+ & I feel like I still experience issues. I know they are not magicians, and they have tried making it right for me, but it's frustrating when you pay so much & still have the same issues.
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January 2024 by Dale Ball
Much improved s8nce last visit
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January 2024 by Sherry
They were extremely detailed to do the right thing.
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January 2024 by Chuck Kroll
Friendly service. Work done on time and reasonable prices for tires and oil change. Only drawback was hubcap cover came off sometime the next day.
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January 2024 by Maria Gonzalez
Customer service was great and very informative.
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December 2023 by David Cortez
Thank you for your quick service.
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December 2023 by B L
I brought in my Honda odyssey van on 11/25/2023 at 10:46am. I bought new tires online and they were supposed to install them.They called me at 1:37pm saying that one of the lug studs broke off. I asked how? He said that whomever put on the lug nut crossed tread it. On the pictures they sent its a clear break off. I told him I put on the spare on the side of the highway. It was put on fine. He said no and it would be $151. To fix it. I declined. He then said that the rim was bend and they will let me know if it will hold air once the van weight was on it.It's now 5:20pm, I called back to ask about the van. He tells me that they hit the stud with the impact gun and broke it off. I told him so then yall did break it off and wanted me to pay more for it. He said no. That they hit it with the impact to take it off because it was cross threaded. Then he says that the rim isn't holding air but good luck to us. Any hit on the road the tire will pop off.Is this how you conduct business? I spent $578. To have my stud broken off and a good luck on the road because my van tire is still messed up. This van transports 7 human lives on a daily basis. The people you have working for you at this location lack basic human morals and understanding. One of your values is to service the community, no the only service your company is doing is a service to the funeral homes.Location2321 w expressway 83Harlingen tx 78550
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December 2023 by Mr R
Horrible service .. wait 3 hours for a battery change?? No one was in waiting area. And you can clearly see the techs were standing not doing anythingHow long does it take to change ?And the price difference ? Why you trying to charge more ?Never again.
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November 2023 by Sophia Baker
The guys went above and beyond what they needed to do to assess my problem and repair it quickly and had me on my way in a reasonable time! Thank you for everything!
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September 2023 by nancy cantu
Ruben, was very profressional, knowledgeable, and very helpful.Definitly will return to get my car serviced.
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September 2023 by T
Never friendly workers, never can tell me a time or anything. "Drop it off, we'll call you tomorrow." Was told this at 3pm when I asked to have the tires I bought from them checked for a leak.
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September 2023 by SALDIVAR OSVALDO
Overall I would recommend this place for vehicle service needs, Mr. Jose and Mr. Brian are ready to assist.
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August 2023 by Noel Perez
Great customer service told me what the issue was with my vehicle right away. Got my truck the next day truck runs great.
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July 2023 by Stephanie Z.
Took my SUV in and got a repair done along with a wheel alignment. Bryan took care of me and my vehicle. Excellent customer service and tech service. Pep boys Harlingen did a great job with plenty to shop and eat in the area while you wait.
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July 2023 by Cindy D.
Went to Pep Boys Harlingen for oil change and tire alignment On Thursday July 27th. Received excellent customer service from Brian Duran Service Manger in the front. Pep Boys technician in the back Filomeno J got my SUV running great in no time. Keep up the great work in Harlingen. Will continue to bring all my automotive needs to Pep Boys.
