PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products both in stores and online. It provides a wide range of items for dogs, cats, birds, fish, reptiles, amphibians, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online with the option to pick up their orders at local stores within two hours. Many locations also offer pet grooming, training, boarding, and adoption services, making PetSmart a convenient one-stop shop for pet owners. The store is praised for its extensive selection of pet food, from popular brands to specialized and higher-quality options, catering to various dietary needs. Shelves are filled with grooming supplies, toys, beds, and equipment for different types of pets, creating a pet paradise for shoppers. The staff is generally helpful and friendly, especially during grooming services where pets are treated like they are at a spa, with baths, haircuts, and nail trims. Many pet owners appreciate how well their pets are treated and the cleanliness of the grooming. However, some customers have experienced longer wait times and occasional issues with staff availability. There have been concerns about the return policies, particularly regarding sick or dead fish, with some feeling that the store’s practices are not trustworthy. Despite this, PetSmart remains a popular destination for pet supplies and services, appreciated for its variety and convenience, though some note that prices can be higher than other options. Overall, PetSmart is considered a helpful and comprehensive resource for pet owners seeking quality products and pet care services.
I'm disappointed with her grooming today. I don't think she got a bath. She smells and her eyes need to be cleaned. She is usually so shiny. I will not use that groomer again!
April 2025
Been coming here for years. Friendly and easy going. Love the fish section as well.
April 2025
Pretty solid store. They've got a good variety of stuff and everything's pretty well organized. I was able to find the balls my dog loves without any trouble, so that was a win. Staff was chill too. No complaints.
