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December 2023 by Grant Blanchard
Had trouble getting my truck serviced at Payne Ford...I had an appointment however my truck sat in their lot for 2 wks without any updates or it was even being looked at.We called Sames, got an appointment and it was looked at and diagnosed that day. The repair was done the following day. Tony, the service advisor kept us informed throughout the process. All is good now.It was tough as a visitor to this area to be without a vehicle for about a month and a half. Thanks Sames for giving us our freedom again. :)G Blanchard
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December 2023 by David Garza
Not a good experience at Service Department. Had a scheduled appointment to have my 2022 F150 which is still under warranty checked for minor issues (courtesy exterior lights and interior lights not working). Service rep. Eloy advised that it would take three days to have it checked. He also advised that it would probably take an additional two days to fix the issue depending on their findings. I asked about a loaner, he said they didn't have one available. I advised that I needed a vehicle for work and transportation, and questioned how anyone would be able to be without a vehicle for an extended period of time. He responded in a sarcastic way that people do it all the time even those without insurance. I have no idea what he meant by that, so I told him I would bring it back at a later date, again in a sarcastic tone he replied, "Doesn't matter when you bring it, it still takes that amount of time".So I called Bert Ogden Ford in Lyford Texas, they were super courteous and said bring it over . They said it would be checked today and they will call today with the diagnosis. I highly recommend Bert Ogden Ford for fast courteous service.Needless to say I will no longer purchase or deal with Sames Ford Harlingen (Boggus).
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November 2023 by Dante Galeazzi
Sames is the place to buy your next Ford!I did my research, found the truck I wanted, and from there the Sames team made the rest of the process easy. Jorge (aka Tiny) was great, and so was the Financing team. They all worked together to make the experience easy and enjoyable. Can't say enough good things about the experience of buying a car w/ this team!
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November 2023 by Josh Carter
Great Experience!! Juan “Tiny” was the easiest guy I have ever dealt with in a dealership atmosphere. I was an out of state buyer and he made each step seamless. Picked me up at the airport and got me to my new truck. Jorge Martinez was super nice too. Got me through the paperwork and sent me on my way inside of 30 min.. I will definitely be calling them for my next truck!! Thank you
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October 2023 by Renato Arizpe
All you buy here is Junk and then get blamed for adding bad fuel ⛽️ not covering anything or caring for anything if you get stranded on the road!Being a Tipton Customer out of Brownsville, I made the terrible mistake to purchase here!The sales rep was really good at selling a pick up to me! I wish he’d be as good to at least care or figure something out about my issue.I bought a 2023 F250 Gasoline ⛽️ big mistakeThere is something wrong with the vehicle and left me stranded in Houston! The blamed me adding fuel at a gas station that had water!I was traveling with my full fleet, and none of my other vehicles had any issues with the fuel at the gas station.It has been 26 days now and my vehicle is still at a dealer ship in the houston area. The dealership is called Destination Ford. They were kind enough to call some one to get me to the airport, and thats pretty much all the help i got.Sames Ford did not offer any replacement, loaner, rental, tow truck, or any kind of help! In fact they tried to sell me another vehicle purchasing that junk i bought at a way lower price!Total Joke!I really hope no body else goes through something like this! It is stressing and frustrating!
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September 2023 by Kaci Kemp-Spikes
My husband and I had the best experience purchasing our new truck here. It was such a smooth process. They showed me exactly what I asked for and customer service was top notch. I definitely recommend Boggus and will be returning when it’s time for another one. Thank you Tiny & George
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September 2023 by Monica Guzman
Our experience at Boggus Ford was good. Israel, was so friendly and attentive. He went above and beyond to give us the most Boggus Ford had to offer. Sonia was so the best. She did everything possibly financially to meet our needs. Best team effort at Boggus Ford!
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August 2023 by Jennifer C
Car buying gives me much anxiety. It’s a big purchase. I want to make sure I’m getting a good deal and that the dealership isn’t trying to take advantage. I was very transparent about that at Boggus Ford and the dealer was very kind, communicated, and worked to get me the best deal. Overall, my experience at Boggus was a 10 out of 10. We will purchase again when it’s time for a good deal ?
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August 2023 by Gary Burch
I was treated with respect and great honesty from Lefty Joe. He was very knowledgeable of the products they have. He found me the exact truck I needed.
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August 2023 by Matthew Gutierrez
Excellent customer service, Mr. Steve in the commercial side was very knowledgeable and helpful every way through the buying experience. I talked to him the night before and drove 6 hours the next day to purchase a box truck and was in and out in a couple hours.
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December 2022 by Maria Villanueva
Excellent service, Mr. Rodger Davila took great care of us. Super helpful and great customer service! Very Recommended
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December 2022 by Sammy Nikole
Great experience and excellent customer service! Big thank you to Roger and Juan who got me into a vehicle that I love in less than 24 hours! Looking forward to doing more business with them in the future!
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December 2022 by Luis Chavez
This dealership is really good the staff there is very friendly and Mr roger Davila who helped us pick our new truck was a very friendly and helpful person! I recommend everyone to visit if you guys need a new vehicle to go with him 10 out of 10 he will help with everything and explain all the details!!
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October 2022 by Martha Puente-Cooney
We purchase and service our vehicles ONLY at Boggus Ford in Harlingen because of the extraordinary customer service. They treat you like family and do not give you the run around. Straight forward and honest. This is why we love our Boggus Family.
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September 2022 by Patti Henshaw
Jason from the collision shop was amazing. Help me get the parts I needed and work done in a timely manner. He was very informative and professional. I then had the oil changed and tires rotated and you’re looking at the electric now. Everyone has been above and beyond. Patti in the collision center was very helpful as well very polite. Overall all The staff went above and beyond. Great job!
