-
April 2023 by Daniel Garza
Awesome love my 1st federal credit bank
-
August 2022 by Eric De La Cruz
Good customer service
-
July 2020 by Joe Nunez
I have been banking here since 1999. Their services r great n d personnel very helpful n courteous.
-
September 2019 by Belen Barajas
I joined to create a local history as my main account is with a different credit union. The level of service at this location is dismal. Most of the time, I tried to drive to San Benito. I had the account just over a year, and it’s been one disappointment after another. Their car refinancing does not match or beat your current rate. Their credit tiers and rates are no better than branded banks. Unless you already have the perfect credit score, this union can serve no other purpose. I went in to close the account and there were absolutely no questions.... Until I brought it up. This is not a member oriented credit union.
-
August 2019 by Reyes Ruelas Jr.
Poor customer service, takes a long time to answer phone. Claims that you don't have insurance even though your insurance company sends the info every month and then they charge you more
-
June 2019 by Salomon Adame
Due to working at Laredo, and no branches there, money again was deposited into saving not checking ,costing me 150 , 5 bounce checks with 600 in savi gs. Don't let this happen to you. The mistake was resolved with professional and courteous service. Money was replaced thank you for Patience and caring of your customersi thank all the nice people that took the time to address my concerns
-
April 2018 by Mary Flores
I bank there since 2002, low rates for loans.
-
January 2018 by Charles Davis
Homer Mireles, the Harlingen and San Benito location manager was very friendly and helpful. I've used SFCU since 1998 when they were Hidalgo Fed Cred Union. I've used them for several auto loans without any problems.
-
November 2017 by Patty Garcia
Very friendly and helpful . Recommend to friends and family !!
-
September 2017 by omar moreno
JAQUELLINE offered amazing customer service, thank you!
-
July 2017 by Dean Dick
Office staff sometimes lacking in good customer service skills
-
July 2017 by Shelly Gonzalez
Great service
-
September 2015 by Vicky Fultz
Great customer service, they greet me by name when I walk in the door or pull up to the drive-thru. Friendly, courteous team of staff always makes me feel like a valued client instead of an account number. Highly recommended!!