Sesame Family Clinic
Family PracticeHours:
707 Sesame Dr, Harlingen TX 78550 Hours
About Sesame Family Clinic
Sesame Family Clinic is a friendly clinic where the staff works very hard to help patients. Many reviewers describe having the best experience and highly recommend the service. The staff, including the medical assistants, nursing staff, and receptionists, are noted as being very kind, super friendly, professional, and amazing. One specific provider is frequently praised as phenomenal, amazing, and personable for listening, providing detailed conversations about issues, offering treatment options, and never rushing appointments. While some patients express frustration with getting an appointment or speaking to someone in person, others highlight the staff's efforts to accommodate them. Examples include very kind phone assistance, prompt callbacks after hours to set up telemedicine, and prompt, professional scheduled calls that result in same-day prescriptions. The clinic also provides codes to significantly reduce prescription costs. Wait times are sometimes very short, with one reviewer noting a wait of not even ten minutes. For many long-term patients, it is a beloved clinic they are happy to return to.
Most Recent Reviews
March 2025
Phone is not answered. Messages not returned. Stopped by office & door is locked with no signs reading closed for lunch, or just closed in general. On line office hours state closes at 5pm.👎
February 2025
Terrible time table for scheduling and they cancelled twice. Rude.
November 2024
Dr. Torkelson is amazing but the clerical staff? No one answers calls. They don’t return calls. They don’t confirm appointments. I have to go in person just to speak to someone. I miss the staff at Family Practice. It’s just not the same anymore.
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- Harlingen, Texas