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January 2024 by peter pinkham
The service was actually pretty fast, and the gentleman who helped us (Jose) knew his stuff. We made an informed decision pretty easily with his help. ?
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January 2024 by Elizabeth R Martinez
I waited half an hour no one spoke to me and when I spoke they wanted me to wait longer to put my name on the list to wait even longer
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December 2023 by Donna Lyshik
Just got my new phone through T Mobile.
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December 2023 by Carrie Kane
I was hacked and had major problems with my phone due to whomever hacked me.I was struggling with constant viruses and unwanted sites popping up constantly.I finally went to the Harlingen store, and he fixed my phone in minutes without judging me for the unwanted sites that were present on my phone. I was pretty embarrassed about them. He was so kind, friendly, and beyond professional! He was able to turn the situation into a laughable moment without other customers knowing what was going on!I was in, fixed and out in under 10 minutes! Can't thank him enough!
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November 2023 by Judi Groeneveld
Always friendly knowledgeable service in a spotless store..
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November 2023 by Sonia Trevino
I love this excellent company
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September 2023 by dahveed
small brain location, asked for help and they were non compliant. telling me to call over the phone instead of resolving the issue in store, -0/10 do NOT recommend t-mobile to any person, switch to another carrier if you are reading this.
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August 2023 by Joe Himerorid
Employees have a bad attitude...not friendly ...make you feel like you are stupid...I will never go to T-Mobile stores again most are the same in the Harlingen area.
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July 2023 by Belinda Orozco
I normally have a good experience here. Today I went in with the intention of purchasing a new iPhone watch. I guess the lady didn't feel like working. So we decided to go to Ed Carey in hopes of better customer service.
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July 2023 by Marie Ybarra
I had a wonderful experience on 06-21-2023 and 06-22-2023. Jose from T-Mobile on Tyler close to Walgreens is the one that helped us and he was awesome. He made sure that were taken care of. I recommend this store to you.
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July 2023 by Marie Gonzalez
I had a wonderful experience on 06-21-2023 and 06-22-2023. Jose from T-Mobile on Tyler close to Walgreens is the one that helped us and he was awesome. He made sure that were taken care of. I recommend this store to you.
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June 2023 by Jane Sanders
Be cautious of their selling tactics. This location does not do what they say and say what they do. I went in yesterday in regards to a mailer I received. Ashley the sales clerk offered me the next level up with a promotional gift card included. I told her that I would need to switch out the accounts from my current carrier the following day since I did not have my dad's phone with me. She wrote down her cell number and the details of the offer. The following day less than 24hours she and her management team would not honor what she wrote down. They attempted to upgrade the plan or not include the promotional gift. From the conversation I had with her and her management team, she was clueless on her promotions. I decided to keep my current carrier as I did not care for their shady sales practice. Gave me a negative vibe for the company.
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June 2023 by david garcia
Had a pleasant experience at this T-Mobile store. The attendant, Young lady, helped us with our problem, And questions with our phone. She was patient and a good worker for your store. She approached us with a smile on her face When we enter the store. Felt welcomed. Thank you
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May 2023 by Juan Aguilera
Great staff very friendly. Ask for Luther
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April 2023 by Kurt Lopez
Honestly just a rip off these people at this store don’t care for you they just want to make a sale worst customer service here the store manager claims he has 20 years of experience and not showed one year of experience asked them questions and they did not know worst place better of some other store people here will scream and disrespect you
