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May 2023 by javier montoya
Always fast and friendly
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May 2023 by Mac Sanchez
Just ask for Lori Lopez for any of your bank needs.
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March 2023 by Renato Brouwer
Great bank, safety is their main concern. I will always use this bank
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December 2022 by Hannah K
After experiencing card fraud, TRB issued a new card. Several weeks go by, and we don't get it. (By the way, we have had this experience multiple times where they say they'll send something, and we don't get it.) We're not near a location to just go to the office and get a replacement, so my husband called to let them know we never got the card. He was polite, but they were extremely rude to him on the phone and told him they were too busy to help him. He asked if he could be transferred to another branch, and they said they were too busy to transfer the call.
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February 2021 by Nate Campbell
Not a bad bank however they have a major downfall. There is no way to make deposits outside of business hours. I have never dealt with a bank in 25 years who didn't provide an ATM that accepted deposits or at the very least a drop box. Come on guys it's 2021. If I knew this was the case I would have never opened an account with them. You could at least inform potential, new clients that this is a service you do not provide, because everyone else does.To me and others who have varying work schedules, this makes TRB virtually useless, no way I'd recommend it to anyone.Other than that, the staff is very friendly and the facility is clean and orderly. Shame they do not provide one basic feature that every other bank does. I really hope TRB reconsiders their decision to not offer after-hour deposits because I have no complaints otherwise. However, skimping out on this issue is a huge issue and a very poor business decision.
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August 2020 by Julio Alfaro
Texas Regional Bank has Great Customer Service. I've been banking with them since August of 2010
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June 2020 by Mark Magouirk
Highly recommend Texas regional Bank. Great people great service
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February 2020 by Elizabeth Aguilar
I love this bank! I have banked with them since they opened and have never had issues with them. They are friendly, provide answers to your questions and take the time to ensure quality service. I have both a checking and savings account.
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September 2019 by Cortez Arturo
Been banking with Texas Regional for a few years now. I have to say the customer service is 2nd to non. not just when you walk into the bank but customer service on the phone. I can't argue with that. They always protect me and make everything right. Keep up the great work.
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May 2018 by Darlene Duncan
Best bank in all of RGV. Great customer service. Make the right choice and bank with TRB.
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January 2018 by bnzx10 zx10
Absolutely the worst bank in existence your better off flushing down the toilet then depositing in this bank! No wonder there is never a line