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November 2023 by Marina Castillo
Very helpful employees
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May 2023 by Nelda Santillan
Very professional bankers. Opened a second account and Hailey Farias was so helpful and most of all patient explaining mobil banking banking.
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March 2023 by Claudia Cantu
Great assistance. Top professionals to help with any inconveniences. Thank you Marcy Martinez, we appreciate your help every time we visit.
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January 2023 by Pedro Perez
Excellent customer service, friendly, fast, and courteous!
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January 2023 by Lori Palacios
Marcy the branch manager is very rude. Please make sure you leave with your license because after you accuse one of her tellers she well threaten to shut down your account. Ever since this incident every time I go in she makes sure that my teenager daughter and I wait and have a terrible experience. My teenager tried to get a debit card and was turned away because the 4 tellers, loan manager, and branch manager couldn’t do it. I began to record and loan manager Nora and Marcy both called Rick Morales their supervisor and told him my daughter called one of them the B word…after speaking to Rick and telling him that I have proof she didn’t say that he went on to tell me to get my affairs in order and I have 5 days to leave their bank. Worst bank ever since situation with Marcy.
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December 2022 by Adrian P.
Very poor customer service bank manager Marcy is very rude and unhelpful kept me waiting a long time for something simple and it seems every time i walk in im never greeted and workers seem to have a smug demeanor
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August 2022 by JayyTayy spelled thusly
Lies, fake smiles, and detrimentally outdated infrastructure. Started with multiple accounts. Was promised awesome services and access. Every single service promised failed every single time. Whittled down to one account to see if they would improve and catch up over time. Very disappointed. Might be fine for the sheep, but it just won't help a shepherd. This is not the bank for young and entrepreneurial folks who need to move their money any faster than their very old fashioned way.
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August 2022 by J.T. Sandell
Lies, fake smiles, and detrimentally outdated infrastructure. Started with multiple accounts. Was promised awesome services and access. Every single service promised failed every single time. Whittled down to one account to see if they would improve and catch up over time. Very disappointed. Might be fine for the sheep, but it just won't help a shepherd. This is not the bank for young and entrepreneurial folks who need to move their money any faster than their very old fashioned way.
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May 2022 by Chase Gentry
BEST BANK IN TEXAS!
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December 2021 by Prince Bandile
FOREX AND CRYPTO TRADING INVESTMENT
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May 2021 by gfa alien
awesome Bank.... awesome Customer Service
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April 2020 by Cindy Borrego
People are wonderful, helpful and friendly.
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March 2020 by Donna Moors
Very professional, very friendly, very clean, I always feel valued as an individual when dealing with my local branch.
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December 2019 by John De Leon
Good customer service. Very professional staff. Just didn’t realize that you can’t use their debit cards with Apple Pay. Not sure I’ll keep the account now. But I do like that you get notifications for credit and debit postings almost instantly.
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April 2019 by Doris Kramer
Excellent Service and friendly employees!
