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December 2023 by John Vargas
Great service, Fast and friendly checkout. Highly recommend
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October 2023 by Alex Celis
I give this Ed Carey location a 5 star only because of the employee Anthony, he went out of he’s way to help me troubleshoot why my trailer lights weren’t working probably. Not a lot of people would have gone the extent he did in order for me to leave with the trailer safety. This man deserves a raise!
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February 2023 by Benny Blanco
They gave us a truck with no fluids..got stranded on the highway just 1 Mile after driving.. triple a never got to the scene..36 degree weather.. waiting on the cold..when I called customer service just a few minutes ago.they refused to give me anything for my troubles
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December 2022 by Justin Vosburg
I've rented trailers a few times to haul golf carts around town. I like that I can reserve the trailers online which makes it a little quicker. I would like things to be processed quicker but the price is good.
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December 2022 by Michael Ramirez
Great customer service. Very helpful with what I needed with a great selection of services and products.
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November 2022 by Stephanie Garcia
Daniel the assistant manager was just wonderful!! He assisted me with a storage unit and he was so detailed and had such amazing customer service! The first time I went to this store and met with the manager, it wasn’t a pleasant experience but we gave it another try and Daniel truly made it so much better! Great customer service, extremely polite and courteous. Need more employees like him!
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August 2022 by J.M.E.
Joseph Rosas - General Manager/Owner has a lot to learn about Customer Service. Very unfriendly and overall rude attitude. This represents poor leadership and ultimately trickles down to affect staff behaviors and the overall general experience of using this business. Would not recommend this location. I have been a business owner for 20 years and pride my self on maintaining a great attitude and cordial friendly service with all clients under any circumstances. I demand nothing less than the same out of all of our staff.U-Haul Moving & Storage at Morgan Blvd. (About 10 minutes away) is an apples and oranges scenario to H-Haul Moving & Storage at Ed Carey. A much better experience there! Be cautious…
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August 2022 by J. Matthew Eckert
Joseph Rosas - General Manager/Owner has a lot to learn about Customer Service. Very unfriendly and overall rude attitude. This represents poor leadership and ultimately trickles down to affect staff behaviors and the overall general experience of using this business. Would not recommend this location. I have been a business owner for 20 years and pride my self on maintaining a great attitude and cordial friendly service with all clients under any circumstances. I demand nothing less than the same out of all of our staff.U-Haul Moving & Storage at Morgan Blvd. (About 10 minutes away) is an apples and oranges scenario to H-Haul Moving & Storage at Ed Carey. A much better experience there! Be cautious…
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May 2022 by Alyssa Ramirez
DO NOT GO HERE, I REPEAT.. DO NOT GO HERE!!! Hi friends, I'm just trying to save you time, energy, and a major headache. I was going to use U-Haul for all my storage needs, I actually did. After months of looking for a specific storage unit I praised the Lord when one became available at U-Haul (specifically this one off of Ed Carey). Happy as can be, I reserved my unit, U-Haul had my confirmation and card on file, the date to move in was set, life was good... Or so I thought. Boy did U-Haul do me dirty. Yesterday we went to rent a trailer and turns out, U-Haul gave away my unit. Yep, you read that right. They gave away my unit. Did I know? NO. Were they going to inform me? Probably also NO. After expressing our concerns, eventually one of the managers overheard the conversation and straight out said that my unit was gone and just because it was "RESERVED" doesn't mean it's "GUARANTEED".. I'm sorry, what? I think I just hallucinated. Long story short, here I am, furious, disappointed, and over U-Haul (again Ed Carey specifically), but also so happy to tell you that y'all should check out Affordable Attic Self Storage!! They have a brand new building with brand new units! Go now! Did I just write a bad review while promoting a competitor??! You bet I did. Don't go to these scammers. :)PS. We were the second family yesterday on the hunt at Affordable Attic Self Storage after U-Haul gave away our unit. If they did it once, correction.. twice, they'll do it again.
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December 2021 by George Hartshorn
They refuse to make room around there LP Tank to where a Motorhome cant get close enough to get gas. What a waste of company resources.
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September 2021 by Eduardo Castillo
Refused to cash me out for 1 simple mattress storage bag, excuse "he's too busy". Trash service
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May 2021 by Cathy Henderson
Joseph, the General Manger, was able to diagnose and fix a problem with my car not sending brake lights/turn signals to my personal trailer. He did it quickly and professionally, when the Dealership, Mazda, did not diagnose correctly. It ended up being a fuse that he replaced free of charge! I will certainly use U Haul in the future for any hauling needs.
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March 2021 by Daniel Hayes
Saturday afternoon 3:30 pm.I arrive and was passed over twice by the two unprofessional attendants.They rudely ask if I was paying card or cash . When I said cash the guy said we can’t accept cash. Do you want this or not was his response.I rent trailer a few times a year but I will never use this location.What ever happen to first come first served.
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March 2021 by Ro Pantoja
Marcus and Antonio are the nicest and most professional staff I have ever dealt with. I want to congratulate Uhaul on Ed Carry for an outstanding staff. I will definitely recommend this location to all my friends and family. Keep up the good work guys ! I hope your manager sees my review .
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March 2021 by Larry From Wisconsin
Nice man pumped propane for us. They have the best price for propane in the Valley.
