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February 2024 by Maria Castaneda
Great service. The ladies were very nice and helpful. Definitely coming back soon.??.
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January 2024 by Nichole Nichole
Worst customer service ever! I wasn't acknowledged at all once I entered the store. The manager was so quick to overlook the issue and assume. Didn't even talk to me!!! Store isn't even busy. And all the gift sets online are showing out of stock at this store, but I walk in and everything is fully stocked. I'm so mad!!! I was looking to blow money on all my family in this store. But you guys are rude! I'll take my business elsewhere. ?
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January 2024 by BeautybyJaclyn
Material has gone downhill, staff is always so rude and annoying by how much they side talk and stare you down instead of helping. Got out of work and rushed to come shop, I had 10 minutes!!! Left to closing, I was looking at the wall next to the register in the front, when a lady comes to me and says “WERE YOU GOING TO BUY ANYTHING, we’re closed.”” LADY, you had 5 minutes left. I’ve worked in customer service enough to know when you see a customer closer to closing, you say “Is there anything I can help with?” Pftt no more Victoria Secret for me.
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November 2023 by Norma Zepeda
Customer service was unprofessional, unorganized.
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November 2023 by ralph cavazos
Awesome store friendly staff
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November 2023 by Roberto Garcia
Beautiful attractive customer service two very awesome women
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October 2023 by Gloria Jean
Great selection and special promotions. Friendly staff that are never overbearing and always helpful.
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October 2023 by N E
Now I see and experience Victoria Secret Merchandise underwear and bras are made cheap. There active wear tights don’t come in a standard size there smaller. Cheap fabric for pants, jogger’s underwear and bras all are defective and made in Vietnam. And here we are paying a high amount for this garbage.
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April 2023 by Ash Trayz
Some of the associates are helpful and nice
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March 2023 by Lisa Perez
Not all styles had my size so my variety in bras were limited.
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February 2023 by Julie
Love the products but the fitting was off. Bra is to tight.
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January 2023 by Elizabeth Saucedo
Great prices staff soso
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January 2023 by Hannah Aguilar
I want to give you zero stars...a while back my husband and I went into your store in Valle Vista Mall to shop for bra and panty set. I was approached by a sales lady, which was rare because I'm often ignored by the staff until I'm in line to pay, but on this occasion, I was impressed because I was actually approached. At that time, I asked for a certain bra in a certain size, 36 C which I thought wasn't a difficult size, but the salesperson literally looked me up and down, said she would be right back because she doesn't think they carry anything that big. When she returned, she said they do not carry things big enough in my size, and I would need to go elsewhere.I was HUMILIATED. I felt fat shamed but to say it in front of my husband, I felt so incredibly ugly. I walked out of there shamed with my embarrassment.I vowed to veto Victoria's Secret forever. It's difficult because in this town there are no other lingerie stores, but I would rather drive an hour than shop at your store.I am a wife and mother of 5 children and have had 5 c-sections so my body is far from perfect but on this day, and everyday since, I have felt so ugly and do not want to be without clothes in front of my husband anymore. Your store and/or product does not cater to everyday women and their self-care needs, and their need to feel confident and beautiful. Shame on you.
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November 2022 by Elias Hinojosa
Great service . Shout out to Jules!!
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September 2022 by Cristina Covarrubias
This store always has everything in stock and they have great customer service. Love shopping here. ???
