-
October 2023 by Laura Reeves
If it can get better than small town service, then Tom and Chrissy definitely are better! Professional, knowledgeable, honest, and friendly! Would not go anywhere else for my insurance needs!!
-
July 2023 by RJM STATION
State Farm insurance isn't the cheapest I've seen. I still decided to use it because the location is close to my home. When I first arrived setting up the insurance seemed easy, but over priced including with their mentioned discount. Weeks later I received a text message regarding how I'm going to lose any discount because the beacon they gave me is not set up; so I went to the office and it's locked with nobody in it but a barking dog. I then made a phone call and left a message about this situation; I received no return phone call, or voice message or any text messages; Looks like I will lose any mentioned discount unless I find another way to reach them directly because of incompetence to check messages and return calls. I could have tried reaching them on the phone again and again, but if I was not able to make more than one call directly to this office leaving a recorded message with them; After the event is not acknowledged is pretty disappointing. This type of situation causes the customer to work for them instead of the other way around. State farm for me turned out to be a failure. Two weeks later I made it into the office and updated the beacon issue. That went smoothly.
-
July 2023 by Kyndall Thompson
Crissy is awesome! Definitely cares and helps customers anyway she can. Also helps simplify the whole process in a way that is easy to understand.
-
July 2023 by Brandy Brown
I called to get a quote on a home & auto Miss Crissy was so helpful, professional and sweet. She definitely made the whole process easy!!
-
July 2023 by Trisa Klah
Charlotte Raynes has been very helpful with great customer service. I would definitely stay with state farm. Great team!!
-
June 2023 by Derrick Wartley
Tom Bassett provided remarkable service and advice for me. I truly enjoyed the experience.
-
May 2023 by Ingrid Wesley
Love, love Charlotte she stayed one evening late waiting for me. She was so kind and patient through the ENTIRE process!!!!
-
May 2023 by Juanita Trujillo
They are very friendly and take care of our insurance needs.
-
April 2023 by Carmen Silvas
We’ve had such a great experience with State Farm. Charlotte is the best! She’s been there to answer all of our questions & help us.
-
March 2023 by Tommi Jensen
With a combined 30+ years of experience, Shannon and I love serving our customers. Come see us in the Stamford office, we’d love to see you!
-
March 2023 by Shannon Lindsey
I work with a great team of 30 plus years between Tommi Jensen and I. Come see us at the Stamford office for great customer service. We are here for your needs.
-
March 2023 by Gary Moore
Tom and his staff go the extra mile to make sure you get the insurance coverage that you and your family need at a fair cost. You won't be disappointed!
-
March 2023 by Michelle Moore
Tom has been my agent for several years. I have filed two claims with him and he made it extremely easy both times. In my most recent claim, all I had to do was take my car in to the body shop and Tom and his staff handled the rest. I got a check in the mail to cover the cost of body shop, minus my deductible, in just a few short weeks. Wonderful staff as well!!
-
February 2023 by Kendal and Company
Tom offers great insurance but most importantly his customers service is top notch! Everyone in that office is quick to help and always with a smile.
-
February 2023 by Aubrey Bassett
Staff at State Farm in Haskell are always helpful, making a point to be accessible and available at all times. While I think I'm a good driver, it is a relief to know that if/when things go wrong on the road, State Farm will take care of things efficiently and communicate throughout the whole process!
