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March 2024 by Kevin Gatton
I hate leaving bad reviews, but everytime I order more than one item it's always wrong. I'm also sick of the employees acting like it's a chore to grab me a sauce or anything. I'm very friendly to food workers I understand it's not easy. But at least be nice to your customers maybe a slight smile. Also 9 times out of 10 the gravy is water. Which is insane. The gravy is powder. How do you mess that up and then how do you choose to give that to the customer. I don't blame the employees. The manager of this location should take a hike immediately.
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March 2024 by K Williams
EVERYTHING TASTES OLD.!! Horrible place. You order fish, they tell you it’s an 8 minute wait, only for you to wait 20 minutes just to eat the food and find out that it tastes like it was made yesterday.. Do better people!
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January 2024 by Dawn Dunford
Food is not edible. The fries are soggy and disgusting. The chicken is not fried all the way and pink in the middle. Not something I can feed my children. It's not like we can quickly get back up there to argue it's trash. If we had that kind of time tonight we would have cooked. Disappointed and will not be back.
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January 2024 by George Wimberly
Don't go here or at least check your order before you leave. They have shorted me on my order the last 5 visits. There won't be a 6th as I won't be returning
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January 2024 by John Wing
Got home tonight 12/28/2023 with my order to find my roll flattened paper thin and no gravy on my mashed potatoes.
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January 2024 by Truly Blessed
Aftering going through the drive-thru ordered my food, then to sit 10 minutes behind another customer. Then once to the window to be told their card reader is down. Instead of walking outside to let the drive thru customers know they’re only accepting cash . I wasted my lunch break. SMH.. Very poor customer service! And would not recommend anyone to eat at that location. That could have been handled differently.
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December 2023 by floboy “crazyboy101” j
The gravy wasn't gravy man it was straight up liquidity soup but the chicken was good tho.
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December 2023 by Veri Elid
I have called them 6 times at 11:30 am and no one will answer their phones.
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November 2023 by Heavenly Ace
Food was fresh and service was perfect. Place was nice and clean.
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November 2023 by Kat Besadesky
Ordered tenders in drive thru. The guy said 10-12 minutes on chicken but i was fine because i know it can take some time to cook. 30 minutes later i had to go in and ask for my food, which was all made and boxed they just needed to put it in the bag. Then the manager starts yelling at his employees, which only made them seem more nervous and prone to mistakea while working. Manager gave me my food with a half hearted "sorry about that" but didnt try to do anything to make it right. Would have saved time, cash, and effort just making food at home.
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October 2023 by Lance P.
Food is below average for your normal Chicken E but I wanted to point out that an employee who was boxing up or platting food was wearing pants that kept sagging. The employee constantly had to reach back, and pull the pants back up. When doing this, the employees thumb would go inside the waist band, touching the underwear right where the employees butt crack would be. Then the employee would go right back to handling food. I turned around and walked out.
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September 2023 by Joe Trimboli
I don't know when your prices went through the roof, but I will not be back. $50 for 20 chicken strips, 6 rolls, and a cup of mac & cheese? lol out of your minds. Maybe think twice before you hire kids and pay them way too much.
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September 2023 by Michael B.
Never go here!!! We got our daughter a snack pack tender meal and they literally put half a tender inside. This place sucks!
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September 2023 by Theresa Walker
Ordered a regular order of fried pickles, drove away and my sister looked in the bag and said they barely gave us any pickles. I stopped and looked and we had 8 pickles for $2.50, some were the size of a nickel none bigger than a quarter, and precisely 8. I went inside with my order that was in a paper boat they had put them in and they didn’t even cover the bottom of the boat. I told the girl at the front I hardly received any pickles for my order and she asked “well what size did you order?” I told her I ordered a regular order, she then says you only get 8. 8!! That’s not even a whole freakin pickle! She offered to make me more, I said that’s great thinking complimentary, guy comes out with my order of pickles and hands them to me, I say thanks take the bag and head to my car. By the time I reached the car he had ran after me wanting me to pay. I went back in and paid reluctantly and asked to speak with the manager. He came out and of course says he doesn’t determine the prices. I’m so disgusted with this location I will never give them another dime of my money. My kids love chicken express but I told them not to ever ask me for chicken express while in Haslet, we’ll go any where else but there! Matter of principle! Beware if you order the fried pickles! Wouldn’t be surprised if they start counting the fries!
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September 2023 by David D.
Been here twice and both times I sat at the drive thru window for several minutes without being acknowledged at all and both times my order was wrong. Luckily the second time I caught it before driving off. I can understand being busy but at least a "hi be right with you" would be nice.