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March 2024 by Samantha Kelly
Staff was fast and friendly
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January 2024 by Cheryl Hannon
Unbelievable. The supervisor(?) decided one day to close our mailbox because she 'thought' that we hadn't paid. We work out of town months at a time, so we weren't aware of this. All of the mail got returned to all of the senders. I wonder who the senders were? We were also told we would get 6 months for free. NOPE. Worst federal entity lacking professionalism, integrity, and ethics.
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January 2024 by Shannon Kirkpatrick
Would give 0 stars if I could. This is the worse post office ever. People are rude and mail carrier is lazy. Doesn't leave packages in box and won't come up to the house. Loses packages and does nothing about it.
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January 2024 by Jade Hendrick
Gavin’s smile and customer service is amazing!!
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December 2023 by Renee Thompson
We love our mailman! Marcus you are such a kind man and my boys love seeing you pull into the driveway - always taking the extra step to place everything nicely on our porch when we have a package that won't fit in our mailbox. We appreciate what you do and love seeing your smiling face!
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December 2023 by H G
I received a package today that was SHOVED inside my mailbox, so tightly that it would not come out and the postman destroyed the contents. He knew exactly what he was doing. He almost destroyed my mailbox too. Now my mailbox is loose from the post because of what he did. I will be reporting this to the postmaster general and the attorney general. I have had ENOUGH of this maltreatment. This occurred in Holly Lake and I will report this to all the people who are above this post office. I suggest everyone else do the same!!
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December 2023 by Cas L
They do not even try to deliver packages that do not fit into the mailbox. When you go in to pick them up, RUDE. Dont even think about trying to use next day, or even expedited delivery. Waste of money using Hawkins post office.
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October 2023 by Chris Bosh Props “Pchrisbosh1”
Really Hawkins, TX post office? You hire rude and inconsiderate people that shame your customers by yelling at them for no reason in front of other customers and have absolutely no regard for human kindness? My wife has come here regularly for years to drop off packages and the older female in the front with glasses...(you know exactly who you are) is nothing but rude and obnoxious all the time....every time and really has no idea what she is doing most of the time. I know good workers are hard to find but whoever is in management is really scraping the bottom of the barrel. You guys should be ashamed of your terrible customer service and who you hire. Josh is your best employee, I'd go ahead and fire everybody else.Why can't I leave zero stars?
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August 2023 by Sarah E
Looking a tracking number, the package is at the post office and they are sending it to sender for no reason and I can’t get anyone to answer the phone
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August 2023 by Josh Smiddy
Literally the worst post office ever! They don’t deliver packages half the time. You have to go to the post office and pick them up. So you can plan on if your package doesn’t fit in the mail box, You’ll get a message that says “ attempted delivery pick up at post office” but they NEVER attempted delivery! It’s literally ridiculous
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May 2023 by Chasity Bush
Lost my package and then made it my responsibility to go look for it in my neighborhood…. This place is a joke!
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February 2023 by Beverly Lutes
Worst PO ever..had mail hold for week..left package plus letters on porch in the middle of the week..other mail was held. Other occasion..package containing golf club was left sitting besides mail box..this is a rural area so mailbox is not near house..
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December 2022 by VR Gaming Therapy
Absolute worst Post office/mailing service I've ever seen.Instead of delivering packages to your front door this woman in the Jeep will cram everything into your mailbox. If it wont fit there she wont come up to your driveway & put it on the porch like a normal human. No. I've had countless items not delivered or missing.I've ordered numerous of items before but this person on this route is the worst. Today I didn't get my package, my e-mail says that it's held for pick up? What? Why? Attempted delivery at 9 AM? My mail never gets delivered at that time & why couldn't it be delivered?It sounds like someone doesn't want to do their job. I paid to have items shipped to my house, not having to take off work & pick them up for whatever reason. How inconvenient.
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June 2022 by Kyla Tamez
i order packages all the time and they are always late
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June 2022 by Kell Bell
They say they attempted delivery at a certain time when I was sitting on my front porch...... so now they say I must pick up. No. Someone is not telling the truth and just didn't want to do their job. Just deliver my packages please. This office never answers the phone and after 15 rings it notifies you that the answering system has been turned off. Lovely!
