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November 2024 by Jess Gomez
Went in person to apply for a business loan. The business loan lady was in a meeting, so I set an appointment at 3:30PM that same day for a phone call to review business plan as I was told. I never got a phone call. It was very unprofessional and a waste of time as I rearranged my meetings to take this phone call. It would be ideal that if an appointment is made and if you can't make the scheduled phone call, please call as a courtesy Chelsea otherwise don't offer appointments.
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October 2024 by Abraham Cruz
Just deposited my checks very good customer service at this location ??
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October 2024 by Jim Carrel
In the years we have banked at the Heath location, the staff has ALWAYS been helpful and friendly no matter what services we needed. If some one has an issue, they ought to look in the mirror first.
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August 2024 by Bobby Truett
Do not use this bank they don’t cash checks that you write to anybody this bank needs to be shut down
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June 2024 by Tim Willits
I love the professionalism and personal touch of all the employees that I’ve dealt with at this branch.
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January 2024 by peachy keen
Thank you, Cristal, for assisting me with depositing all my change! I know it was a lot so I appreciate your help.
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November 2023 by Christopher Billik
Broken ATM for months
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November 2023 by Niven Padachy
Great Staff. Friendly & Extremely Helpful. Highly recommend this branch.
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September 2023 by Jaswinder Matharoo
Absolutely NOT HAPPY with the service the Financials advisers, John could not explain the facts, lost $20,000 in eight months. Like to change my financial Advisor. Sorry to say... ?
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March 2023 by JC Espino
The drive-through ATM and the walk-up ATM door continuously fail.
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December 2022 by Tuminater27
Great staff, friendly and helpful. Customer service hasn’t been forgotten like those other big name banks.
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October 2022 by Rose Akanni
I’ve been a customer with chase for years with my personal and business accounts. I’ve opened accounts and have never been told that as an existing customer it could take 1 hr, and then the appointments that I was told were available for the next business day magically disappeared in the 2 minutes I stood there. This branch isn’t a good representation of what chase offers and I believe I was judged by my appearance when I walked in.
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September 2022 by Allie L
The front desk banker was rude. He should not have such an attitude if he wants to be in a customer serving position.
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September 2022 by Brandon Favor
Brand new branch location, no issues, not sure what some people are complaining about
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September 2022 by Matthew T
You need an appointment to do that..Sure, make me an appointment for next week..Appointment confirmed..Next week: you don’t have an appointment scheduled.
