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March 2024 by Zan Ballard
Amazing just left the doctors and pulled into the parking lot and received a text message that my son medication was ready for pickup. Wow that was so fast and quick have always liked this CVS and they haven’t let me down yet! Pharmacist Amanda was very friendly and quick. Thank you all. 5 stars ⭐️
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February 2024 by Bina Patel
The pharmacist at the Drive thru - Janet was extremely rude and was speaking in most disrespectful manner. We were there to pick up the medication and she was behaving as she was doing a favor to us, it was being paid for and not free. She could use some politeness and that would not hurt. Talking so loud and rude, unacceptable. We have had others at the drive thru and not such experience. If I see her again I would pull out my prescription.
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June 2023 by Kerry Turner
Fantastic experience with the photo center. The gentleman at the front counter was awesome. While he was assisting us, a couple was walking out the door from the self checkout and the alarm went off. An elderly female employee walked over to them and nicely asked for them to come to the counter I assume to scan the tag to whatever was setting the alarm off.Here comes big unprofessional, condescending, poor excuse for a store manager, Jeff. He yelled at the older female employee "What are you doing? You're wasting their time! You already checked the receipt. You know they paid for it. You're wasting their time" in the poorest excuse of leadership I've ever witnessed. The couple even told him he was completely out of line for the way he spoke to her. Did he apologize? Of course not!It was our first time here. As long as Jeff is working here, we will never be back. What a pathetic example of a leader. That poor female employee should file a hostile work environment lawsuit against Jeff and CVS for allowing Jeff into any type of managerial role.
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June 2023 by Kerry Tizzle
Fantastic experience with the photo center. The gentleman at the front counter was awesome. While he was assisting us, a couple was walking out the door from the self checkout and the alarm went off. An elderly female employee walked over to them and nicely asked for them to come to the counter I assume to scan the tag to whatever was setting the alarm off.Here comes big unprofessional, condescending, poor excuse for a store manager, Jeff. He yelled at the older female employee "What are you doing? You're wasting their time! You already checked the receipt. You know they paid for it. You're wasting their time" in the poorest excuse of leadership I've ever witnessed. The couple even told him he was completely out of line for the way he spoke to her. Did he apologize? Of course not!It was our first time here. As long as Jeff is working here, we will never be back. What a pathetic example of a leader. That poor female employee should file a hostile work environment lawsuit against Jeff and CVS for allowing Jeff into any type of managerial role.
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May 2023 by Sengagirl 1
Best CVS pharmacy I have ever encountered. Thanks
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April 2023 by Melissa Miranda
Not the biggest fan of this CVS on Heath much less on Horizon but Dr. Sent medication to wrong location. Called and spoke to Alex very sweet lady answered all my questions & kept me together from being frustrated on the phone with the other location. Deserves a raise and Starbucks!
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February 2023 by Nic T
This pharmacy is night and day compared to the Rockwall and Royse City locations. You are able to reach someone on the phone almost immediately, avoid long lines and the pharmacist is always available should you have any questions or concerns.
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February 2023 by Charline H
I've been going to this CVS since it opened. They are courteous and helpful. I drive across town to get great service.
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November 2022 by Deanna W
Just dropped off my prescriptions and was told to come back in an hour. We came back and they claim my prescription wasn’t there!! Been waiting at the drive through window over an hour. They can’t even get my last name right!!
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September 2022 by Leah Sease
They don't listen. Time and time again. Told them no longer need nor take Gabenpentin. Yet constantly getting refills. Ask for non-childproof lids due to arthritis to no avail. Just a continuous struggle.
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July 2022 by Lloyd C.
Great pharmacy service. Always get it right. Convenience on the south side of Rockwall.
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July 2022 by Ashlee Aybar
CVS already doesn’t have the best bathrooms, but this was beyond disgusting. Bathrooms should be properly cleaned and checked daily. Why this was in the vent I have no idea. I’m at a loss for words.
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July 2022 by Jaclyn V.
Watch out for CVS pharmacy. Just had 2 Rx sent there. I pull up and they say that one is $90 and the other is $45 with insurance. I asked how much the generic cash price was and they said it's more which is really unusual and usually not the case. They also said both were more money with good Rx, also not true. we come home after buying it, look it all up and they lied right to my face to make more money. The techs & the pharmacist were all talking to me & lied. The cash price if I went to Tom Thumb (or anywhere else around me) was $6.76 for one and $14.56 for the other!!!
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June 2022 by Angeliq Flores
I needed my prescription to be transferred because the other CVS location in Austin (I’m temporarily visiting the Heath area) was very rude to me. They made everything so complicating and I just wanted my medication. Allen at the pharmacy was quick, thorough, and extremely reliant and informative of the CVS’s new hours. I appreciate the attentiveness as well as the kindness. Thank you.
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May 2022 by Gwen Walker
Make sure you bring your own bags as they are terrified of using their bags for your stuff. I have used this store many times because it is close to my house. Most times I have to throw all my stuff in my back seat and bag it when I get home So I can carry it to my apartment. They really have a fear of using the large bags to the point they keep them in the back. Storage room. Never at the front register.