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“I never leave reviews for Walmart, but felt like I NEEDED to get on and shoutout a cashier named Aleeta. She was checking out a lady in front of me. She started by emptying out the customers basket for her. The customer proceeded to ask for a price check for almost every item in her cart. After everything was rang up, and some items removed, the customer still had questions about prices and her purchases. Aleeta stayed professional, courteous, and patient. At this point, she had been serving this customer for over 20 minutes, then the customer had a problem checking out with her card and Aleeta even walked around to the other side to help her with that. I was quite pleased with Aleeta’s attitude in a situation when anyone could have become frustrated, even me who was waiting to be checked out next. Even when it was my turn to check out, Aleeta didn’t bad-mouth the lady, she just felt glad that she could help her. Wow! That is the type of customer service that I would like to see EVERYWHERE. She was a great representative for your store.”
“I enjoy the majority of the staff helping out when I need help and working hard. The Rockwall store is always clean and kept up and the parking lots are usually pretty clear of runaway carts.”
“I love the convenience of this place despite some items that other stores do carry (mostly due to dietary preferences) but the prices are reasonable for the produce and beverages I rely on, the staff is always willing to address my concerns, this brand of Safeway stores has an EV vehicle charger that seems to be common to numerous Tom Thumb stores, I do appreciate how orderly it is inside that could be a hit or miss in the parking lot area in terms of litter since I deal with this kind of stuff at my position as a courtesy clerk, and most of all this location is a breeze to shop at when no one is panic buying against winter storms during the day and at night.”
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“Just wow. Walmart can have a reputation of being disorganized and cluttered, or messy. The Walmart in Rowlett is none of those things. Well organized, clean, helpful staff, plus the Walmart prices and convenience that keep you returning . I have been to many Walmart, but if I had to pick only one to return to, this Walmart in Rowlett would be the one.”