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November 2023 by Amy Packer
Nicole at the Heath,Texas UPS Store was so helpful when I didn’t understand the pricing and delivery dates!!! I was on my lunch break and she got me in and out quickly with the sweetest attitude and smile!!
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November 2023 by Justin Williams
The store is very well ran and the owners and staff are very friendly, and efficient. The UPS store in Heath, TX is the best experience at a UPS Store that I have experienced.
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September 2023 by Marchele Johnson
Love this location! I live in forney and choose to come here bc they are SO helpful and so kind! Nicole is always smiling and super knowledgable!
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September 2023 by Ola
Always ship here, also use their mail box too. The service is always superb. Very friendly staff they have.
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August 2023 by Emily Shevchenko
It’s an absolute wonderful experience with every interaction I have with all the ups workers here! They have the best staff and stellar execution. If you need anything done, this is the best location for it!
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August 2023 by Noel M.
Do not use this UPS store. They have lost my package twice and try to blame it on the post office. They also change their prices on boxes. If you end up talking to the owner, she'll charge you way more than what the employees charge.
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July 2023 by carmen marcelino
I am so blessed to fine people so cordial and empathetic in the Heath location where if you are lock of information they will try to help you using all their professionalism and manner skills,,, thank you for being my favorite place to go anytime
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June 2023 by Jeana Fitzgerald
Maggie at UPS Store in Heath is absolutely wonderful!! Great customer service!! Maggie, keep up the great job!!
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May 2023 by T Williams
Maggie and Mrs. Van took care of my package without hesitation. Very helpful and personable. Definitely my favorite location!
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May 2023 by Duane Potter
I love this location. You couldn’t ask for better customer service! I go out of my way to use the shop
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April 2023 by Jennifer Campbell
Wow! What an amazing customer experience. I cane in with many returns and one of which in a make shift box poorly taped.. the customer service representative was extremely helpful, efficient, and quick. Helped me tape up the package and printed a label for me I wasn’t able to print. I will be coming here from now on!
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March 2023 by Bradley Lloyd
The absolute worst UPS store I have even used. Unimportant of what the owner may post as a response to this, the other negative reviews have nailed it. She is condescending, rude and truly knows little about customer service as reflected in the way she has treated me and others before or after me (witnessed). I went only twice, and after the second time my girlfriend left a negative review. Well apparently they remember and retaliate because later we decided to give them a chance to redeem themselves and get the review updated because we didn't want to travel to drop off some Amazon returns. Surprise, surprise the manager was rude again and this time the two Amazon returns never made it back and were lost. We tried again to test this and see if it was retaliation...and the return was lost AGAIN! As a third and final test we sent a live $50 GPS tracker with an Amazon return and it was disabled/destroyed before ever leaving the location. This place is woke, fraudulent, retaliatory and just plain disgusting. We have reported this to UPS corporate, the City of Heath, the USPS and the BBB. UPS should investigate and shut them down.
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March 2023 by Patrick Cummins
Wonderful staff and owners. Always above and beyond helpful and accommodating. A lot of the staff has been there over a year which just adds to the quality of service. I have been doing business with them for well over two years and always leave with a positive experience.
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March 2023 by Marlene Morales
Went in there today to ship something out. Great Service! A very rude costumer happened to be there the Manager handled things very well and professional. Amazing costumer service, will definitely be coming back again!
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March 2023 by Erick Hernandez
Best UPS store!!!, amazing employees they really know how to work! Especially Maggie, she’s the best and always greets me with a great smile and is always very kind.
