Tom Thumb Pharmacy at 551 Laurence Dr, Rockwall, TX offers a convenient and friendly pharmacy experience. The knowledgeable and professional pharmacy staff, including Supervisor Mina and pharmacy worker Lauren, are ready to help fill prescriptions and answer any pharmaceutical questions. The pharmacy provides a variety of health services and accepts most insurance plans. Customers praise the great customer service, communication, and hospitality at this location. However, some have experienced issues with the pharmacy's text messaging system, which they are working to resolve. Overall, the pharmacy receives high ratings, with one customer describing the service as "wonderful Starbucks service" and highly recommending the location. While the pharmacy is generally well-received, one customer mentions a negative experience with a manager in the meat department, suggesting the department has declined in quality. Despite this, the store is described as very clean, and the majority of employees are said to be nice and helpful.
We’ve been using the pharmacy at Tom Thumb for several years and Mina is by far the most helpful and knowledgeable pharmacist. I don’t know how he juggles everything but we always feel cared for when he’s working.
December 2025
Great customer service, everyone is so friendly and the pharmacist is amazing! So glad I switched to this Tom Thumb
December 2025
This pharmacy is fast and super helpful! Very friendly staff. 10/10
