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December 2023 by Maria M.
This shop took care of my car in a very timely matter. The work ahead of time was explained to me and done quickly I am getting ready for a road trip and I wanted to make sure the car would be safe to drive and it will be thanks tol Chtis OK
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May 2023 by Chris B
Was sent to Braun Automotive after calling a few other shops that sent me to Chris due to his in-floor alignment tool. Chris was able to give my vehicle an alignment and good feedback since my vehicle is lowered. Thank you for your professionalism.Service: Wheel alignment
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December 2022 by Mrs. Armstrong
Great shop, Chris tells you straight as to what the problem is and helps you decide what's the best option moving forward for your budget. He's not there to get rich off his customers, just a fair honest guy.
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October 2022 by Pamela Caliste
I’m not sure if it was because I’m a woman or not but I called to get a quote for a service that I was scheduled to receive prior to moving to TX but was unable to get, which means I had a general idea of how much the parts cost as well as the amount of labor involved. The amount Braun quoted was ridiculously high. They quoted me 2x the amount of one shop and nearly 3x the amount of another. Needless to say I didn’t take my car to them. However, it’s good to know that there are honest mechanics in TX who don’t try to take advantage of women.
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September 2022 by P
I’m not sure if it was because I’m a woman or not but I called to get a quote for a service that I was scheduled to receive prior to moving to TX but was unable to get, which means I had a general idea of how much the parts cost as well as the amount of labor involved. The amount Braun quoted was ridiculously high. They quoted me 2x the amount of one shop and nearly 3x the amount of another. Needless to say I didn’t take my car to them. However, it’s good to know that there are honest mechanics in TX who don’t try to take advantage of women.
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May 2022 by Frank C.
Great customer service and outstanding vehicle service. Best alignment shop in town. Computer up to date for newer vehicles.
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January 2022 by Marcus Bowman
Chris is phenomenal. Been going here for the last 9 years and they always treated us well. Will return and refer others.
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January 2022 by Katie Gonzalez
The two guys that helped us were fantastic and so honest. Keep up the integrity guys more business need that!
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November 2021 by Jason Stange
Before moving this year, I took all of my vehicles there since it opened. If I hadn't moved, I'd still be going there. I recommend to anyone in the area to make this your shop for car maintenance.Services: Brakes
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July 2021 by Robert Narvaez
Great work
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June 2021 by Dark Magic
Talked with anger, felt like I was interrupting his day. I felt like I should of been a mechanic going there the way he was asking questions. Felt he really didn't want my business.
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May 2021 by daniel almaraz
Great experience everytime. They never do what you don't ask for, but will let you know what's coming. That way at least your prepared for next time, if you can't get it done right away.
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April 2021 by Craig Barney
Great customer service. Brad and team were so helpful in sharing information to help us make a repair decision. Highly recommend!
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April 2021 by Raymond V.
The shop owner is amazingly informative and so are the techs there! Second time here, first time was to get an alignment on my lowered 2008 Civic Si (2013). Second visit was with my 2020 Silverado CC 4wd (w/4" lift) and still completely and amazingly satisfied with the customer service and info that Chris told me. Highly recommend this shop.
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March 2021 by Chris Partridge
They are the best value in town and I would strongly recommend them to anyone, especially military troops and their family. Finding a team that we can trust makes all the difference in the world, which is why the only automotive repair establishment in town that I trust with my vehicles is Braun Road Automotive. Even after moving to Austin, I will still take the cars back to Braun. I have tried other chain stores and found them to be lacking, so do not waste your time with the others to save a few $$ as it will cost you more in the long run. Chris, Reiko, and team are great.
