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May 2023 by Ted Taus
Wonderful little bank. Sadly, the never-ending road construction has really hurt their business.
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November 2022 by Lilly G.
Everything changed once a new manager Ray arrived at this facility. One of my favorite and most kind genuine of a banker, Bri was terminated for a Tiktok. So sad to see her leave she was the only one who would continuously greet me whether it was for a deposit or just a cup of coffee! Ray has changed this whole bank around and making Bri leave was the last straw. I have been with this Helotes branch for many many years and seems to me that it's only gotten worse and worse throughout this years. Will always miss the old Broadway.
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October 2022 by Tommy Braendle ll
I've been with Helotes location for around 10 yrs. They have always had the nicest,friendliest staff. Extremely helpful, and their latest manager Ray, is a genuine very nice guy and very willing to help you. I highly recommend them as your Helotes bank!
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October 2022 by Thomas Braendle
I've been with Helotes location for around 10 yrs. They have always had the nicest,friendliest staff. Extremely helpful, and their latest manager Ray, is a genuine very nice guy and very willing to help you. I highly recommend them as your Helotes bank!
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July 2022 by Wm Denny G.
Broadway Bank - "EXTREMELY rude employees". I am 65 years old, have had many bank accounts through the years, but I have NEVER had such terrible tone and words coming from bank employees as I have with this bank. Either in person or phone assistance.
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January 2021 by Wes Harvey
Closed again before normal hours ... seems to happen too often
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October 2020 by rob phelps
Best bank in the area, bar none.
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September 2019 by Edwin Herrera
(Translated by Google) It takes a lot of this elote de elotes to assist you, the one of 3009 and 35 is better
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June 2019 by David M Ramirez
I got a loan here for a truck and I was told that I had to get gap coverage from the bank in order to get the loan but what they don't tell you is that if you sell or trade the truck after 60 days of the loan Broadway bank keeps all the funds you spent on the gap coverage and yes you can help me by refunding me my GAP funds you took from me......that's not good customer service...
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April 2019 by Christina Ruhnke
I absolutely love Broadway bank, especially the Helotes location. They are friendly and give you that small town, personal touch. They even sent me a signed card for my birthday after my mother had passed. Been with them for a very long time and some of the employees even shop at the local antique store I manage. Would not go anywhere else for banking services.
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March 2019 by Lisa Gonzales
I wasn't made aware my credit was being ran before it was done! Not cool
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February 2019 by Corey Blissit
I don't write reviews. Its a shame too, because when judging a business/client/job I always look at their reviews. So I should get better at leaving them positive and negative. But I just hung up with Melissa there at Broadway Bank in Helotes. That has got to be the best customer service I've received in many years. Hats off to you Melissa and the Broadway bank team.
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July 2017 by Megan Bellone
THE STAFF IS SO DELIGHTFUL, FRIENDLY, NICE, AWESOME AND VERY VERY VERY HELPFUL!!! I LOVE GOING TO THEM IN HELOTES AND I APPRECIATE ALL THEIR HELP ALL THE TIME WHEN I HAVE ANY PROBLEMS!!!
