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February 2024 by gabriella ramirez
I highly recommend Caliber Autocare! The entire staff was friendly and hospitable. I went in to check a strange noise my car was making, Nick was an excellent advisor, he explained to me what the issues were and kept me fully informed throughout the entire process.
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February 2024 by F M
Thank you Gina and tech Vic. They were both in sync and were very knowledgeable. Same day turnaround. 10/10 highly recommend
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January 2024 by Cameron Albritton
The front counter was so nice Nick and Naomi recommended me great advice for my next services. Gina and Emily were so fun to talk to I will be back when I can!!!
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January 2024 by Janus Olive
Friendly staff, good coffee, fast service for my oil change and inspection.
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January 2024 by Marshall Wesson
If I could give less than 1 star I would. Unreal experience - took my Jeep in for 3 diagnostics. 2 they misdiagnosed, 1 they didn’t even get to after 5 days in the shop. The worst part was when they told me “both of your 4x4 gears are shot and so is your 2 high, but your other 2 wheel drive works - you need a new transfer case”. For those reading this that don’t know, there is no other 2 wheel drive. And it was a worn out driveshaft that was the problem - not the transfer case. Took it down the road to someone who isn’t completely incompetent and it was properly diagnosed and repaired in a day and a half, even with custom ordered parts. STAY AWAY FROM THIS PLACE!!!!
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January 2024 by Kimberly Saldana
Nick is amazing at what he does, I almost had a blown out tire and reassured me that everything was going to be fine. Great customer service, thanks nick!
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December 2023 by Projects Test
Good and quick service. Go to Jesus, he will take care of you.
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December 2023 by Mark Racine
They junked my car and made me pay $1600 for it.I took my car in for a small radiator leak. The car ran fine but I needed to be top off the coolent every few weeks. They took it in and replaced a part.Five miles after I left the repair shop the check engine light came on. Now, I can't fix of it for less than the cars worth. Because it can't pass the state inspection, I can no longer drive it.I should have listened to my wife and not gotten it repaired and just kept topping off the coolent. I would have save $1600 + the cost of buying another car.
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December 2023 by Adam
They damaged my car and the manger there was so mean to me i asked him to rent me luxury car as mine to use it for my work until they fix my car and he keep lying to me for 3 days keep telling me tomorrow we get u the car rental and they never doand when i asked him for their insurance he refused to give it to me and refused to give me his manger contact number to complain about himThey gave me hard time to get the insurance details to fix my car and i asked them every day to give me the information and they refused and the manger in this location he didn’t even call me back i keep calling everyday and the receptionist they said we will give ur number to the manger and he will call you and he never return back to my call for over 10 daysDon’t waste your money and time to go to this location because if anything happens you will lose time, money and you never have clear answer from them …..
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November 2023 by Dirty Bay Baby
SPEEDY SERVICE WITH QUALITY WORK!I came in for an oil change and a state inspection. Keep in mind there was multiple vehicles ahead of me. I spoke with manager victor and tech Gabe and they were super helpful and excited to work with a bright smile on their face. With the heavy amount of vehicles they had I was prepared to wait at least 1 hour…. Little did I know my vehicle was complete in 30 mins and there was little to no cars left in the work bays. It’s unbelievable how fast these guys were. It seemed as if there was only 2 people for this opening shift and I still get the same amazing service every single time. Manager Victor was very detailed about my vehicle and I was even offered an amazing engine cleaner and fuel system service along with my oil change. It’s mind blowing how such a small team can work on so many vehicles in such a timely manner. Thank you victor and the amazing team you have.
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November 2023 by Michael Brown
I cannot believe this happened to me , my vehicle stopped working in the middle of the road. It felt like a movie when Victor Villarreal, Manager at Helotes, came to my rescue. He helped me figure out it was my battery that was the issue and took me to the closest oreilys to buy a new one. I highly recommend asking for my hero Victor Villarreal. I appreciate everything that you did for me, even when you didn’t have to. Just know that is a man you can trust!Service: Auto battery replacement
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November 2023 by Madison Casares
FASTEST STATE INSPECTION IN TOWN! Victor and his team provided absolutely amazing service and got me in and out with my inspection. I will be back for my next oil change. Ask for victor!
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November 2023 by justin toledo
Went to caliber today and had the most amazing experience I never expected and I met someone I hope will be my friend for the rest of my life. Every experience I’ve had at caliber has been below average to put it nicely but today… Vic changed it all. Every other place I went to was backed up beyond belief but Vic made me a priority. The way he took care of all my problem areas with my car and questions made me feel valued and definitely made me want to come back and be a life long customer. Thank you Vic you changed my whole perspective on caliber and made my day less stressful
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November 2023 by Rosalie Cantu
These guys were incredible! While traveling my transmission in my 3500 Ram diesel started acting strange. I called ahead and made an appointment to get a transmission inspection done. Paul was super accommodating and even had the front desk team drive me back to my place so I didn't have to Uber. My truck was done the next day with a complete transmission flush and is now back on the road shifting normal. Not to mention, I thought I was gonna get over charged, these guys hooked me up with OEM! And at a really good price. I will be coming back for a full tune up cause I need it already. Thanks guys!!! Auto Caliber is the place to go. I recommended!Service: Transmission
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November 2023 by Jo
By far one of the quickest shops for a state inspection or an oil change! Not to mention Victor did an amazing job making sure I was pleased with my services being performed. Victor has a very clean and professional shop.I will definitely spread the word about this shop and will be returning with mine and my families vehicles. Thanks again victor and caliber crew!Services: Air & cabin filter replacement
