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September 2025 by E Fairhurst
Have had 3 repairs done at the Helotes shop with Bobbie. Great people and great work!
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August 2025 by Christina Gonzalez
Service was really great and kept you inform about the whole process. Thank you Mr. Parsa.
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August 2025 by Lucy Mendoza
Courteous and excellent service !!! Special thanks to Michael Gutierrez.
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August 2025 by Norma Agis
Very profesional and courteous. In general very good job. After 40 days I have my 🚘 repaired.
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August 2025 by Anthony Navarro
Great Repair shop! Got my Truck repaired after it was broken into. Great communication from the team and they always messaged me when and were they were at in the process. Great Shop! Great Work!
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August 2025 by Rudi Rosel
Great communication the whole time!
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August 2025 by GOGO VESTER
Excellent Customer service, consistent updates regarding my vehicle's status. Just an awesome experience!
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July 2025 by Ethan Hartsfield
A change of pace from juan at your chop shop body place
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July 2025 by Chris wheeler
No words can express the pain we went through with this place. I held back writing this review but another poor experience has me finally writing out my horror story. We blew by so many estimates of when car would be fixed and were given every excuse in the book as to why. 6 months to repair a car!!! Dropped off in June and did not have final details of car fixed until December. While our Car was in Caliber’s possession the vehicle was hailed on, broken into which we later found out was a targeted attack by someone on the inside, and lied to multiple times. The car received more damage at their facility than what the car went in with. Fake cameras up to have customers believe they have security. People that work there know this which led to the vehicle being ransacked and stripped of thousands of parts related to the sound system. It was the only car that hit that night even though we were initially told it was multiple cars. Wrong parts ordered over and over again. Vendor Protech not standing behind their work and stating only 90 days for warranty for their work. I have zero info stating that detail amongst our paperwork. Because of all the deception and time to fix vehicle, we are out a considerable amount of money. Had to put another $400 in to fix Protech’s work. Zero trust for this place. Even if they could fix something wrong with our vehicle, our family has zero faith in this place or any other Caliber location since we had another similar issue with another car of ours. Customers need to heavily weigh their options when choosing a place to fix their vehicles. Just because Insurance directs you to this place for your repairs doesn’t mean you have to use them. Do your homework. As for our large family, we are done with Caliber. It has cost us too much pain and money.
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July 2025 by Steve R
Efficient. Great work
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June 2025 by Pamela Meissner
Caliber exceeded my expectations. I was kept apprised of the work being done and my van was ready before the original date.
They are very professional and I appreciate the staff and their high standards!
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June 2025 by Gilbert Morales
This is the second time (different vehicles) that I have used Caliber Collision and both times the vehicles looked great.
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June 2025 by Dan Dunlap
Great folks. Finished the repair ahead of time and did a great job!
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June 2025 by Kay Davis
Efficient and excellent service
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June 2025 by William Huggins
Friendly employees that answered most of my questions
