-
May 2023 by james M
Great place. done business for years hear never had a problem even when stuff broke or just had to return stuff. Prices are definitely high but cheaper than most rent to own places.
-
December 2022 by Frosty Snowman
I edited this review. Finally new management that actually cares about customer service has taken over this location. The manager David is an awesome guy! I recommend if you need anything go see him!
-
November 2022 by Daphne Smith
People were eager to talk to me and explain what a set would cost me per week per month or total up front purchase. Would recommend that if like me you have less than perfect credit to go and talk to them. They'll work with all budgets large and small
-
September 2022 by Natasha Morein
Ordered our washer n dryer online Monday night, only $1 down started the lease! They processed our order and delivered both by Thursday way ahead of the 5 to 7 business days ?, the delivery guys we're great?!! Highly recommend, was so easy to apply and they have an app to make payments!
-
August 2022 by Nancie Bamonte
I have been at such a loss for words about my experience today in the Henderson store, although the manager was from the Nacogdoches store. I could not believe a manager could actually speak to a person the way my daughter and I were spoken to today. It was as if she delighted in being able to deliver us bad news with her pretentious words and voice, with a very patronizing pasted on smile. It was actually a very eerie experience watching her. Correct me if I’m wrong, but I was raised that everyone should get the same compassionate and caring customer service whether the manager really likes the customer or not.I believe it’s my duty, as a Christian, to pray that God softens her hardened heart, and I will.
-
August 2022 by Katie Cook
The manager from the Nacodoches store is the most condescending and passive aggressive person I have ever dealt with in a customer service position. The fact that she is now training the new managers at Henderson because they fired all their good ones is… terrifying and so unfortunate.
-
August 2022 by Cidni Stewart
Melissa is rude, accusatory and willfully argumentative with customers. Will never do business again either the Henderson location.
-
September 2021 by Michael Greene
they are treating me good
-
September 2021 by Jamye Vidrine
Do not buy a washer/dryer set and expect the delivery team to remove your set to replace. Excuse was "We are not allowed to do that"
-
August 2021 by Rebecca Jackson
I was very disappointed in the service I received at this store. Kept getting the run around. Never will shop here again.
-
March 2021 by Keisha Fairley
Top 10
-
July 2020 by Sasha Love (Sass)
Tiffany there manager is extremely rude over the phone and in person. I refuse to rent from there as long as she's there. Sorry not sorry ?
-
June 2020 by Neta Counts
The rudest manager!!!! Store is nasty and the people are _____.
-
May 2020 by Joe Fore
Get a new manager in the store that isn't rude to customers. She is very mean, rude, and has cursed me and has called my roommate a liar after she put it all in her name and had it extended to meet her financial available. Was happy at first then the price was still what I had been paying per month but was extended for a whole year at same price. WTH !!?? When asking manager why the monthly was back up to normal price she said that is what was agreed. It was not because roomm
-
April 2020 by Jackie Dickerson
Absolutely love being able to get what I need for a decent price an the customer service is awesome
