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September 2024 by Sabrina Olson
I wrecked my car in taxes. I live in Florida and I was working in Pennsylvania. My situation was complicated. Everyone was very pleasant and with me working tons of hours it was very easy to keep the communication open with text and leaving messages I have not made it back into town to look at the car, but my daughter has sent me pictures of the car. Looks great. I had some complications with the insurance payment and they helped me to make sure it went smoothly.
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August 2024 by Tommy Nicholson
Burl's has been a very good experience for me. I had two vehicles recently repaired there and they were true pro with repairs and handling the insurance people .
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August 2024 by Broc Bower
Super great experience! They fixed the chip in my windshield free of charge and was super fast and efficient. Definitely recommend!!!
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August 2024 by Connie Hutto
Burl’s is the best! My Lexus 460 looks brand new! The dealt with the insurance company, were great to explain all of the details of what work needed to be done, and left my car in immaculate condition. Chris kept me informed throughout the process. I would never go anywhere else!
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August 2024 by Korie Robertson
Excellent service and a friendly staff, I appreciate the communication throughout the repairs on my car, as I am a repeat customer with these guys!
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August 2024 by joyce nayfa
Quick and fast with perfect attention to detail
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July 2024 by Randy Culp
One employee I dealt with was very disappointing. If I had to do business with him again I would take my business elsewhere. Finally got somebody with some snap and they got my vehicle repaired quickly and properly.
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July 2024 by Shane Gray
Did excellent work on my Ford Escape and they stand behind there work. Friendly and courteous staff all around.
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July 2024 by Landon Wilhite
I had a wonderful experience with Burls. I delt with one person the entire time. She kept me informed and update on my vehicle status, she stayed after hours so I could get it my vehicle, and the work was flawless!
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July 2024 by musiqdot
Burls recently repaired my car! They provided excellent service and repair work. Chris Dobbins handled communication and working with my insurance company. He was fast and efficient and very patient and courteous. The repair work was excellent, and they returned my car quickly. My car looked brand new! Thanks Burls!
Sincerely, Linda Pool
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July 2024 by Dalton Martin
As a car enthusiast, I trust Burl’s with my vehicles because I know they’re going to do the job right and I know I’m going to receive unmatched customer service. Trust Burl’s with your next repair job. Thank you, Pedro, for taking care of me and my ride.
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July 2024 by Melanie McKenzie #6640
I just picked my Tesla up from them yesterday and I couldn't be happier. I had paint work done on the front and on the rear and you would never know it. It matches factory paint 100%. All of the rock chips are gone, my sensors are calibrated perfectly, it's back to looking like a new car! I also want to say that my tech, Pedro, is AMAZING. From the very first day, when my rental car company was not answering their phone and he offered to not only drive me to their office, but wait to be sure that they were there and that they had a car for me before he left! He kept me updated on the status of my repairs and let me know anytime they were waiting on the insurance to get something approved so I could follow up with them. I can't say enough good things about this place. I drove almost an hour and a half to use them because they were recommended by Tesla. After this repair I won't hesitate to go back to use them for any of our vehicles!!
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June 2024 by Mike Alston
Great service
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June 2024 by Mark Hale
Very professional, sincerely wanted to help with problem
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May 2024 by Stephanie Richardson
Taking my car to Burl's was an excellent decision! the service was fast and friendly and they kept me updated on the process the whole time!
