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November 2023 by Loretta Davis
They stole my income and refuse to pay it back
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July 2023 by Johanna Chavis
After the sterling service I have received, I won't go anywhere else to handle my money. The staff are all very friendly, and I don't feel like I'm just another customer. All the interactions I've had there are positive, and the greeting I receive is genuine and not forced. I've never met a grumpy cashier once, even when I waltz in a minute before closing.
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June 2023 by Hunter Bundrick
Terrible service use Eastman or any other bank besides this joke of a bank
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May 2023 by Megan Sisk
I will do business nowhere else. I love that I am treated as a person and not a person of color. If I ever needed funding for school a car they were the people I went to. Best rates, Best service nuff said!! I actually worked for them one time and they practice what they preach. You’re a member not a customer and you will be treated as such! Thank you East Texas Professional C.U. for setting the standard of professionalism in banking to an all time high!!!
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January 2022 by David Bruton
They help me start my bussines 4 years ago Corey Brooks was the loan officer then he took a chance on me and financed my first dumptruck.. Good people no complaints
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July 2021 by Janis Jordan
I recommend this credit union to everybody.
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February 2021 by Shon Morrow
Where to start!!?? Had an auto loan with ETPCU. Filed for a deferment during a move to help with moving costs. That was granted but they somehow lost track of the filing. Spent several months a payment behind. Never notified me but didn't hesitate to notify the credit bureaus. Tried to trade my car in one time. Spent a month in the new car after trade in. Bank kept calling asking for payment. I sent them links to the car sale listing at a major dealership in Houston. Had to eventually go pick the car back up and catch up on payments again because they dropped the ball there. Months later car was stolen. I was current on all of my payments. Only late payments were caused by the lack of competence from themselves. That apparently is considered in determining how much gap insurance covers after insurance settlement so im stuck paying out of pocket a lump sum that gap didn't cover. Oh BTW, ETPCU advertises that gap covers all of the difference after insurance payoff.This bank is an absolute disaster of a company. They will never have our business again.
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October 2019 by Kevin Steelman
Called and spoke to managers voicemail. Left messages twice. No response. Actually spoke with her and she wouldn't let me finish a sentance. Mysteriously disconnected. No callback. And no, I wasn't rude.
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October 2019 by Helen Ault Capps
We had an amazing Friday at the Museum talking and visiting with old friends.
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September 2019 by Justin Hughes
Opened a savings account with them 2-3 years ago and was told the account would NEVER incur any charges or fees. Beginning of year I began being charged fees and when I got an opportunity to go into the branch to figure everything out, the charges were irreversible. Withdrew money, closed account, and took it to my main bank.
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June 2019 by Kathy Bingamon
Great people, they refinanced my car and saved me money also reduced my payments.
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March 2019 by Nicki Phillips
I been with this Credit union over 10 years and they are the best people that I know that work there
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December 2018 by James Keith
This museum sits a stones throw away from where the East Texas Oilfield began! They have the unique honor of an already progressive rural school in its infancy, suddenly tasked with educational needs of 1800 students who’s families came for work. The school story is remarkable in its accomplishments. They also feature daily life insights and they work to host area school children in Education Day.. a hands-on approach to bring relevance of yesterday into today. Also, the tent house, station and of course cafe!!
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September 2018 by Becky Melton
This was home to my mom "Miss Bonnie Belle" for 44 years. Same school, same grade her entire career. She was also my first grade teacher in 1957 and adopted me that summer. This was my school for 8 years until the consolidation. This museum is wonderful and brings back so many wonderful memories for myself, my children, grandchildren and will for my great- grandchildren I hope. Please support and visit this great memory of The Gaston Red Devil's.
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December 2017 by Lisa Diaz
Great bank, great people! Love doing business here!
