Eastex Telephone Cooperative, Inc. is known for providing reliable internet and excellent customer service. Customers appreciate the quick response to issues, often receiving service or repairs promptly, even on weekends or after storms. Notable staff members, such as Donald Boyd, Chance Griffith, and Hunter Perry, are praised for their professionalism and helpfulness. Many customers have experienced improved WiFi quality and fast repairs, especially when problems like storms or router failures occur. The business supports multiple devices at once, including TVs, phones, and gaming systems, with minimal issues. Overall, customers feel satisfied with the service, highlighting the friendly staff and quick solutions that keep their connectivity running smoothly.
Great speedy process most the time. The office lady at the front to the right Mrs.Lewis was great.
November 2024
Donald Boyd is the greatest they got! WiFi been has been HORRIBLE since who knows when, he came out & i haven’t had this kind of WiFi since I’ve lived here haha!
July 2024
Missy is awesome. I truly appreciate her time patience with my situation. She got it resolved for me.