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February 2024 by Antoine Manning
Was in store today ti purchase briskets. Informed Michael who was restocking the meat that one is the brisket packaging was split open with meat exposed. He replied “it does matter, we just rewrap it anyway” and carried without concern. I have purchased lots of meat at this location and it is disheartening to know this is the attitude towards the health and safety of customers.
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February 2024 by Robert Fields
The Henderson location is always well stocked. The employees are very friendly and ready to assist. The produce is fresh. The gas and fuel pumps are conveniently located. I save big using the Kroger Reward points.
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December 2023 by Robin See
They seem to be very short stuff today and I don't knowif the lady was manager or who she was she works behind the desk she seemed very frustrated and it came off very rude the way she was acting I understand being short stuffed really sucks but the same time you can't take it out on your customers but a man named Paul was phenomenal very helpful. I sure hope it gets better for them I know how it feels to be short staff .
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November 2023 by Judy W
I would write a long review but this place is not even worth it. Why should I go back 4 times for 1 prescription? Is it management? Is it the workers? Probably both. The best thing you can do for yourself is keep driving down the road. I will never darken their doorstep ever again.
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November 2023 by Steve Owen
Every employee I saw in the store spoke to us and said hello they were very helpful we were looking for stuff and my wife left her phone they found it for us a whole lot better than going to Walmart I will be going back thank you Kroger's employees
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September 2023 by Joe Dumas
Excellent produce. Their prices on meats are quite a bit lower than Walmart and the quality of their meats are better as well. They run specials that drastically reduce the prices of their meats. An example from this weeks sale is 80/20 ground beef for $2.77/pound
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September 2023 by Rhonda Patterson
I went to get 51 red roses for my Mom's anniversary (Dad passed away last year). They had a dozen roses for $6.99. I got five dozen, so I had nine extra. They were beautiful and smelled so good. I was so excited to get five dozen roses for less than $40. She loved them!
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July 2023 by Jessica Sasser
I enjoy all the deals and specials on food
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July 2023 by Jarrett Cross
Horrible customer service. The manager on duty was the most rude, inconsiderate and unprofessional person. Like went out of her way to be rude and disrespectful. This location will NOT get another dime from my family. Until tonight, this was my preferred grocery store. But now if my family will be making any purchase from Kroger, it will be the Nacogdoches location. I am beyond disgusted with thr behavior of this manager.
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July 2023 by Trent Howard
I really wish Kroger cared as much for this store as they do their others.
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June 2023 by Carl
Only one register was open with 5 people in line, so I was forced to use self checkout. Somehow, 4 items from a different self checkout appeared on my receipt . When I inquired with the employee helping at self checkout, I was told to go to customer service for a refund. There was a long line at customer service, so I returned to self checkout and asked for a manager. Suddenly, the employee could handle the refund at self-service. After returning home, I found another item on my bill that was nowhere near the register I used, so I still ended up paying for something I didn't get. I very much doubt I am the only one this has happened to. Check your receipt carefully or shop elsewhere.
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April 2023 by james M
Basic grocery store clean ok priced think walmart is cheaper
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January 2023 by Alex G
don’t even bother using their “pickup” feature. they always cancel my orders!
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December 2022 by Steve Kuchta
Wednesday before Christmas and a new ad featuring spiral hams for .97 a pound. Store mgr said they did not have any at opening, and would not be getting any in any time soon. This is nothing new for this location. I've seen them with no bread and go weeks without sugar
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September 2022 by Belinda Roberts
I like the weekly "digital coupon" sales. The only complaint is that I seem to spend more when I buy them, which I guess is their selling strategy. Their produce always looks fresh, and so does the meat. The checkers and sackers are always helpful and nice. I like the "Self Check out when I don't buy much. But it seems like they have less regular check-out lanes now, so there's almost always a waiting line. I like shopping for my regular grocery list, I seem to save some money.