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December 2023 by Deidra E Anderson
Great employees... Friendly and helpful!
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December 2023 by David G.
The staff here is friendly, helpful, and professional. They can help with so many things, such as CDs, and high tech issues. They are great.
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March 2023 by NiNi 2 #6
Enjoy doing business with this bank!
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November 2021 by Amanda Branham
Absolute great staff and awesome service
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April 2021 by Newto T.
Worst bank ever. They lie to you to get you to open an account. Then they don't disclose all their fees. Surprise fees appear in your transactions. You try to contact customer service and they treat you like you're a criminal. I've been banking for over 25 years across the US, and this is by far the worst bank ever. I've never before been treated by a bank this poorly. I'm in the process of finding a better local bank so I can move my money to a bank that doesn't cheat their customers. The staff could use some training on customer service too, but then why bother, they get top award for worst bank ever, so why would the staff treat anyone with respect?
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June 2020 by J S.
Terrible customer service! Have been difficult to work with to resolve very simple issues. Did not notify us of making a long standing savings account "dormant". Required some rather silly steps to re-activate it...
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December 2019 by Sarah G.
They have screwed us more than once on overdraft fees. I moved money into a second account like I always do and the money has disappeared and then they charged an overdraft fee when I called in about it they weren't willing to help and make things right and its close to Christmas for crying out loud. We have had this only happen a few other times but it's been years since it has happened and we've been banking with them since 2014. I'm sick of them and sick of how they weasel their way out of things and we are the ones hurting for the money. We will be looking into other banks!
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October 2019 by Brian Gill
great service, would rob again
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July 2018 by Peggy Sue Fogle
Draw back is They say when and how you can spend your own money
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July 2018 by Ryan S.
My parents have banked with Texas Bank for over 30 years. For years they received good service and had a good relationship with the bank. However, EVP Paul Morris has ruined that relationship. My parents approached Texas Bank for a loan to buy a commercial property in Henderson. They were buying the property from their next door neighbor. They spoke with Paul Morris, applied for the loan and before they could get home from the bank, the seller had received a call inquiring about purchasing the property. When my mother confronted Paul about it, his answer was basically that all is fair in business especially because they were not under contract yet. Talk about unethical behavior! Trying to snipe a piece of property from long time clients...I'm happy to say that the neighbor still sold my parents the property. They also told us about what Paul Morris and Texas Bank did. SHAME ON YOU!
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September 2017 by Frank Smith
Great Banking, Friendly, Quick
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April 2017 by Gayle Sandefer
Friendly staff, they will not help you much if you don't have an account there you can't buy a money order, I know a few ppl with accounts there and they are very happy with this bank
